It is a shame that senior management have a great vision and every intention of making this a great place to work. They allow themselves to be highly influenced by back office management who tend to make un qualified decisions for self preservation.
The turnover is unnecessarily high, keeping on staff who are incompetent but agreeable. Staff are not listened too and procedures are rolled out with lack of research and lack of knowledge, sometimes counterproductive. Asking a question will only reflect badly on you, if you have an opinion or an idea, be prepared to be put on the potential “go” list. This is echoed from admin staff (the worst run in London I have ever witnessed), up to director etc level.
Decisions are made on little fact by people who lack knowledge of their own role.
