Change.org Reviews

4.2

77% would recommend to a friend

(162 total reviews)
avatar

Ben Rattray

85% approve of CEO

71% positive business outlook

Change.org has an employee rating of 4.2 out of 5 stars, based on 162 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Change.org employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

162 reviews
1.0
23 May 2022

Bad tech and needless cruelty

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The mission of change.org is important and many individuals are talented and trying to do good work.

Cons

It’s hard to know where to start. This company is poisonous and corrupt. Imagine a small crew of high ego, vaguely incompetent, humourless execs who haven’t worked any place else and believe that their decisions are all great because they’ve been there from the start.They don’t want to change the world (or maybe they do, but only in the vaguest possible sense, and they don’t know what it means or how to articulate it.)They are extremely insulated and naive to how the world is changing around them.They have little skill and no expertise. And they want Change.org to be a tech success story that “scales” and “innovates,” even if it’s at the expense of the staff and users. When some of the staff in the US and Canada organised a union, the lack of empathy of the c-team began to come out. Even those who said they supported labour were suddenly making staff the villains in the story.The best way to get promoted is to agree with everything the CEO says and make friends with execs.It’s the only way to succeed in this blatantly nepotistic environment. Don’t forget to signal that you’d cut salaries, fire people, slash budgets or dismantle teams at a moments notice if you are asked. People below a certain level are treated as completely expendable. Expertise is not valued..You will be lucky to leave with your skills, confidence and sanity intact. The company is being driven into the ground by people who are in way over their heads and are at best amoral.They don’t care what harm they cause to the people around them if they get a good bonus at the end of the year, but they will gaslight you into believing that Change.org is mission driven. Yes, it’s owned by a non-profit, but don’t let that fool you… execs are overpaid and happy to maintain the status quo and silence opposition for a paycheck and a big bonus. Obvious prejudice against black, queer, female, Muslim, and non-US staff is worse than I have ever seen in other companies. There is no longer even a pretense of having a conversation about race.

1.0
11 Nov 2017
Recommend
CEO approval
Business outlook

Pros

First. There is no shortage of talent at Change.org. Within their ranks are seasoned professionals who have come from big name non-profits and tech companies. All driven by the mission of empowering people to make change everywhere. This is what sold me on the company when I first started. Second. The relationships I have made with folks I worked with at Change.org have been some of the most impactful relationships I have ever made in a workplace. Not only that, I learned a lot and will be forever grateful to those with whom I had the privilege of working closely with. Third. No matter what you read in the Cons section, I still believe this company can be great again. It's just going to require a lot of work and self-reflection of the team.

Cons

First. The CEO, Ben Rattray. Not at all involved with employees these days. Too busy for staff, hides in his cave of an office all day only to emerge for lunch and occasional meetings. Second. Leadership is incredibly irresponsible. Here are a few examples of how irresponsible they are: - Flew the entire company to New York for a company offsite. Majority of the company is based on the west coast in N. America (Victoria, B.C. and San Francisco). The flights were booked last minute and then buses were used to shuttle people. Not a cheap endeavor. And for a B-Corp? Really?! Months later, the company laid off the business development team claiming the need to "pivot" the business model. We were "struggling" with our revenue model. But it wasn't "business ending". They assured us there would be no further lay-offs and to "not worry". Literally a month or so later, they laid off ~30% of the product development team claiming they were unable to surface from the defecate they thought they could recover from. If a month difference can decide the fate of a majority of your company; how short-sighted can you be? - The team since has been struggling with morale and the efforts by leadership have felt forced and sometimes socially manipulative. A majority of the staff has resorted to therapy sessions with one another which often results to self-deprecation or bashing of leadership because we've been gaslit so many times. - On the topic of being gaslit. The gas-lighting at this company, is real. This team claims to be transparent, open to feedback, and emphasizes the core value of "Love and Understand"...but most employee concerns result in leadership gas-lighting the individual or team. I had only heard about this prior to understanding how bad things were here until I too experienced it in a meeting. It typically starts with "I hear what you're saying, let's unpack this....Now here's what *you* can do to be better.". Because the problems always lead back to you and they are *really* good at turning the tables back towards the individual or team. That's how gas-lighting works, right? Third. Puts inexperienced people into VP level positions. Fourth......this one REALLY irks me and was the primary motivation to write this review in the first place. I've heard rumors of leadership writing false Glassdoor reviews to bolster the ratings and even asking employees to do the same. From different people in unrelated conversations. Leadership doesn't think we talk about it, but we do.. It's gross. I mean, who writes "Best place to work!" in their headline? If you're going to fake it, at least be original.

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Glassdoor has 202 Change.org reviews submitted anonymously by Change.org employees. Read employee reviews and ratings on Glassdoor to decide if Change.org is right for you.