ChargeLab Reviews

4.2

78% would recommend to a friend

(33 total reviews)
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Zak Lefevre

82% approve of CEO

77% positive business outlook

ChargeLab has an employee rating of 4.2 out of 5 stars, based on 33 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ChargeLab employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

33 reviews
1.0
9 Jun 2023
Recommend
CEO approval
Business outlook

Pros

Some really smart people work here. Sadly, many of them are dying to get out because of how toxic the workplace is, but building those strong relationships was the ONLY highlight of working here

Cons

Toxic work environment- If you are thinking of working here, I would highly encourage you to reach out candidly to past employees and ask them what they think, you'd be shocked! Firstly, there are ALOT of people that have left ChargeLab, voluntarily and ALOT that were laid off and termed. Toxic leaders- From the exec level VPs, who I have literally heard say, how easy it is to terminate and end employments just because they don't like them, is enough to send a huge RED FLAG. These people don't care about their employees. Their patterns of layoffs, with petty offers, should speak for itself. Their history of employee terminations, with no empathy, is disgusting. I knew of this when I took the offer, and after I saw it first had, I regretted my decision. I resigned from my role, with my dignity intact, sadly, many have not suffered the same fate. Ask them about their company growth during the interview, and if they have had to terminate or lay employees off, and why? Genuinely listen to their responses in the interviews, if you don't see red flag, I'd be surprised. There is no work life balance- Once again, don't take my word for it. Ask people that are currently in the company and past employees. You'll get the answer on the truth, and not the lies you get fed during your interview. The toxic culture, starts from the top and cascades down. The VPs of this company are absolutely the worst examples of leaders. Being a manager and sitting in conversations and hearing them speak about employees in such a degrading way, is hard to get over. Especially the way they treat their female team members. I have heard first hand and second hand, of the verbal abuse many of the female members have to take at the hands of the ALL MALE VP team. I'm shocked they haven't had a law suit yet!

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ChargeLab Response
1y
We're really sorry to read this negative review. A few inconsistencies in this review stand out to us, including: • Mention of VPs on a "daily touch base," which is a meeting structure we do not have and have never had. • "Talking smack" about employees, which has never been tolerated at ChargeLab. • VPs saying it is easy to terminate employees—also nothing that HR or our founders have witnessed. • When this review was written, there were few "VPs" in the company, so we're not sure this review is about the right company. Nonetheless, we take feedback like this seriously and try to embrace the idea that "perception is reality." If this is from a real ChargeLab ex-employee, we're sincerely sorry we couldn't support you better in your role here and hope you've found a fantastic new position!
1.0
1 Jul 2022

CEO is struggling, huge lack of vision.

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Remote work is a positive. - Some good people. - New Operations leader is trying to take control and run the company. (Kinda strange that he thinks he is in charge though.) - If it can pull things together it could make a positive difference on climate change.

Cons

- CEO shows consistent poor judgement and weak management skills. Doesn’t trust others to do their roles. Very inconsistent. If you ask around you find he has undercut or is critical of everyone? on the team. You’ll also find that everyone? is pretty critical of him. - There is no real vision for the company. It feels like floating in a void with an inexperienced leader heading into a funding down turn with no plan. - Morale is low after recent layoffs and how they were handled. One week CEO says everyone’s job is safe and two weeks later he announces big layoffs. - Ongoing changes to product leadership but never real solutions to the problem.

1.0
21 May 2024

Frequent Layoffs - Run away

Recommend
CEO approval
Business outlook

Pros

This place looks promising from the outside. Do not fall for the LinkedIn pictures that they try to preserve the facade of a happy life in the company. Financially, it has it's growing pains of getting additional funds. The Leaders are definitely immature to talk it upfront to their subordinate's expectations, and reveal that all was good during the layoff, and blame it on the economy. If they know they are draining out of funds. Why hire in the first place and award "best employee" only to be laid off in a month. The worst part is re-hire a replacement for the same role soon after.

Cons

Just cons. No pros, Run away.

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ChargeLab Response
1y
We always appreciate constructive feedback from our team and have taken many of these points to heart. Unfortunately, not all team members are benchmarked on "industry norms," which can lead to understandable frustration. While this individual employee had a bad experience, we are happy to share that ChargeLab has had far fewer layoffs than the tech industry overall, especially early-stage startups. We have the cold hard data and can share how we benchmark. As the employee who is laid off, it can feel like "one is too many," and management always tries to keep this in mind. At the same time, early-stage companies change directions, and occasionally, there will be a handful of folks whose careers will thrive better elsewhere. Similarly, ChargeLab is much stronger financially than most Series A companies. We have the data, and we know how we benchmark. We understand this ex-employee might not know what is "normal" regarding runway, but management is confident in our cash position. ChargeLab tends to be very transparent about our financial position and runway. For many employees, this can be reassuring and build trust. However, we've found that this can make folks uneasy if they aren't used to talking about company performance in this open and transparent way. We share our financial position with our employees because we are in a good position and we want to be transparent, not because the company is struggling to raise funds. Thank you again for the feedback.
Viewing 1 - 3 of 33 Reviews

Glassdoor has 34 ChargeLab reviews submitted anonymously by ChargeLab employees. Read employee reviews and ratings on Glassdoor to decide if ChargeLab is right for you.