I was only there a short while, and one person made it extremely clear that I was not welcome in their space.
He would snub me, not look me in the eye, not even respond to me when I asked how he was (or if he did respond) it was single syllable responses, almost grunts in some cases. All while he joked and made hilarious conversation with all the other ladies in the office. Felt absolutely shunned by him. I was the only male in my direct department.
The approach to "training" was a little aggressive as they had to get me up to speed faster than most due to time off coverage, and a stint with COVID. The words "Tossing you into the lions den" was said on the regular.
If you are going into the CSR role, note that they do not offer advancements of any kind, or promotional rolls. They also do not offer much in terms of merit increases (given what I was told by during my interview process)
No paid sick days.
Unpaid vacation (paid out on paycheck).
Low salary compared to similar roles.