Pros
I almost died in November 2021, a month after coming on board at Cisive. I spent a month total in the hospital, 2 weeks of that spent in the ICU. During that time the People and Culture Department (HR) gave my wife such amazing comfort. They held my job for me, checked in regularly, and was incredibly supportive. Looking back, this was nothing more than a guise. Cisive does not care about it’s employees. You will be nothing more than a cog in the wheel here.
Cons
In June 2022, I and 30 other employees were let go for poor production numbers. Here’s the thing, we had no work. You cannot hit your numbers when you have no work. Never during my employment with Cisive was I given a warning, placed on a PIP, or given any indication that termination was in my near future. Heck, my last 1:1 in May 2021 was positive and I was told I was doing well. On my team, we would keep production sheets to indicate our production numbers, in addition to my production I would also notate my downtime (time when there was no work). I foolishly thought they would deduct my downtime from my production time and the numbers would even out. They did not take downtime into account when figuring out production numbers. So 8 hours of no work, meant you got 8 hours of 0 production. I incorrectly thought though, “they know there’s no work and they can see that I am trying” and “I’m communicating with my leads, I’m doing what I’m supposed to do”. Yet, that still was not good enough and without warning, I was terminated. I found out later that 30 employees total were terminated for low production numbers, including someone who was tenured and had trained me. Cisive does not care about their employees. In 2020 when the Pandemic was raging, Cisive moved their employees from their Long Island office and embraced remote work. Unfortunately, they did not upgrade their systems or invest in their technology. As such in addition to not having a decent workload to go along with their production expectations, their system crashes constantly and cannot stay connected consistently. So yeah you don’t have work to do and when you do it takes forever. Their interface, Zipcrim is not reliable or user-friendly. It looks like something from Windows 95 and is unbearably slow. I got a lot of experience at Cisive and for that I am thankful. The experience will lead me to bigger and better opportunities where I will be valued as an employee as opposed to a disposable cog. If you are considering employment with Cisive, I recommend evaluating your current financial situation to see if you can handle being fired without warning. Evaluate how you will explain your own low-production numbers when you have no work to do. And evaluate how you will feel working for a company that does not value you, your time, your work, or your loyalty. Frankly, I recommend that you run away and find another job elsewhere.
