Citizen Reviews

3.4

51% would recommend to a friend

(12 total reviews)

Guillaume Lellouche

74% approve of CEO

58% positive business outlook

Reviews by job title

12 reviews
1.0
30 Sept 2021

Traumatic experience

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Unable to think of anything

Cons

The worst mistake of my professional career. I believed their boasts, the positivity Citizen promotes, inclusion, good news stories and a caring attitude towards their employees. In reality, some of the worst employees I have ever met. Everything is too much trouble, lots of blame, inconsistencies, and 'not my job'. Customers are treated appalling. A disturbing experience, where the majority of employees are in it for the money, not the customer experience.

3.0
20 Nov 2020

Doesn’t care

Recommend
CEO approval
Business outlook

Pros

Pretty good pay and benefits

Cons

Doesn’t care about employee contribution or insights

2.0
4 Jul 2019

Avarage

Recommend
CEO approval
Business outlook

Pros

Friendly team, nice atmosphere and

Cons

Everything else - workload, team management

Viewing 1 - 3 of 12 Reviews

Glassdoor has 13 Citizen reviews submitted anonymously by Citizen employees. Read employee reviews and ratings on Glassdoor to decide if Citizen is right for you.