Work here if you want your mental health wrecked
Pros
Remote work and that’s it
Cons
DO NOT subject yourself to this company. It used to be very patient orientated, caring and ethical, I loved my job. Now staff are on a conveyor belt, teams have grown by 100% with no extra resources. You feel squeezed to the bone and in tears at the end of every day. Changes are implemented with 0 communication, so patients pour through cracks. They only care about getting as many through the door as possible, even when we raised there patients are waiting months for their feedback and report and we need to slow down. Systems are old and don’t work. You leave your desk for a wee and you will be being tracked and badgered. It’s gone from small and friendly to corporate and insufferable with “let’s smash these goals guys” shoved down your throat daily. It’s now just working for a glorified call centre. Even the training team sit with their head in their hands knowing they have to lie to people on boarding that it’s great, when they know they’re training them up and sending them out into a baptism of fire. Most people have left due to getting to breaking point with their mental health. We have whistleblown at every avenue possible and it was ignored. I cried daily at frustration of wanting to help patients and being told thats not my job and I shouldn’t be spending time with them to reassure and help. Just book and move on. As someone with a high sense of justice it shredded me. Multiple autistic staff (most diagnosed by CP) have been driven to long term sick leave and ACAS tribunals because the company are so inhospitable and awful for them. Management are a sham and most have left in the last year too. Awful people with no moral compasses and don’t care about standing up for what’s right.
