Coach Reviews

3.8

77% would recommend to a friend

(3,408 total reviews)
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Todd Kahn

89% approve of CEO

67% positive business outlook

Coach has an employee rating of 3.8 out of 5 stars, based on 3,408 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coach employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

3K reviews
1.0
18 Dec 2020
Recommend
CEO approval
Business outlook

Pros

1. good insurance and dental benefits 2. amazing culture 3. good for learning platform for beginners

Cons

1. High management turnover. 2. Always changing management direction. 3. Lots of grey area signing the job description contract. 4. No work life balance. 5. Promotion based on sales figures, NOT merits (they will snake you out of this conversation). 6. Junior staffs has at least two secondary duties besides sales (eg. marketing, VM, Training & development, clientelle, operations paperwork. 7. Supervisors and below are so called " hands and legs" for managers. (lack quality managers who are actually "working"). 8. Unjustified salary package for the amount of workload as a Sales staff. 9. Unrealistic KPI to hit. 10. Capped and unfair commission system. 11. Welfare of support staffs (office) prioritised, instead of operations (the ones bringing in money for the company) eg: parties in office using company's budget. 12. Unethical HR practices. 13. Never had AWS and year end bonus, Only performance bonus.

3.0
18 Mar 2020
Recommend
CEO approval
Business outlook

Pros

Great welfare for employees, people are great and easy to work with. Most are really friendly and will help you with sales.

Cons

Management could be better. They changed a new person in charge of the department. Wasn’t great, Glad I was leaving.

3.0
11 Jan 2016

.....

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

huge employee discount, employee sale and other fringe benefits

Cons

moving up in the ladder involves politics and sometimes not merit-based

Viewing 1 - 3 of 3,408 Reviews

Glassdoor has 3,749 Coach reviews submitted anonymously by Coach employees. Read employee reviews and ratings on Glassdoor to decide if Coach is right for you.