Does Coinstar pay their employees well?

According to anonymously submitted Glassdoor reviews, Coinstar employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Coinstar. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Coinstar?

65% of Coinstar employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Coinstar 3.8 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Coinstar?

Field Service Technician (9) , Field Technician (6) , Manager (6) , Director (4) , Customer Service Representative (3) , Senior Software Engineer (3) , (2) , Bilngual Customer Service Representative (2) , Field Service Representative (2) , Product Manager (2) , Sales (2) , Senior Manager (2) , Senior Systems/Business Analyst (2) , Shared Services (2) , Software Quality Assurance Engineer (2)

What are the pros of working at Coinstar according to real employee reviews?

"Good benefits is was the only good thing." ((in 15 reviews)); "Good Pay" ((in 6 reviews)); "Employee benefit package was pretty good." ((in 3 reviews)); "up feel, good leadership, emphasis on work" ((in 3 reviews)); "Great environment, good work life balance" ((in 3 reviews))

What are the cons of working at Coinstar according to real employee reviews?

"Oh can't forget, chaos, chaos, chaos, and did I say clueless management??" ((in 6 reviews)); "Upper Management, very poor when it comes to communication with the rest of the company" ((in 3 reviews))

What are employees saying about Coinstar redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Coinstar redundancy and their outlook for job security at Coinstar in 2026.

Coinstar Reviews

3.6

65% would recommend to a friend

(116 total reviews)

Kevin McColly

90% approve of CEO

62% positive business outlook

Ratings by category

4.2

Diversity and inclusion

3.8

Work/Life balance

3.8

Compensation and benefits

3.7

Culture and values

3.3

Senior management

3.1

Career opportunities

Coinstar has an employee rating of 3.6 out of 5 stars, based on 116 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Coinstar employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

116 reviews

3.0

23 Feb 2017

Was once a great company but took a turn for the worst

Manager

Recommend

CEO approval

Business outlook

Pros

Fun environment Great perks Meaningful work.

Cons

When the new CEO came in it was clear he had plans to sell the company as there was no communication. Employees who were once their best assets were treated like they didn't matter. Also, this is not the best company for diverse employees. There are few to no diverse management leaders. They give lip service to diversity but their practices disregards the successes of excellent diverse employees.

Coinstar Response

9y

Thank you for providing feedback about your concerns regarding our diverse environment. We are actually working on this right now in developing our new program for supporting our diverse employees at Coinstar, LLC. given our new company status. We are also keeping purposeful action about the use of ensuring a diverse slate when hiring new managers and leaders. I am so happy that you voiced your concerns as it helps us to know what is top of mind for our people. Thank you and please feel free to also provide direct feedback to me (stop by or set time up), Karen Batzle, SVP of Human Resources.

1.0

24 Aug 2018

Technician

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Good benefits is was the only good thing.

Cons

Not people oriented only out for selling the company as it was bought by an investment company. Would not work there as the environment is toxic!

1.0

18 Jun 2013

worked for 13 years as field tech on the coin side

Field service tech

Recommend

CEO approval

Business outlook

Pros

It been a year so I would not know what perks are left. You get a phone for company use.

Cons

The company changed it's coin field from techs to service people and are paying them half of what they used to pay. Over the last year they have pushed out all the long time techs for people that can only do cleaning on the units. Managers are trying to cover for lack of techs.

Viewing 1 - 3 of 116 Reviews

Jobs at Coinstar

Director Fraud Risk Management

Bellevue, WA

·

US$159K - US$239K /yr

Field Technician, Transport

Coinstar

Coinstar Reviews

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Reviews by job title

Was once a great company but took a turn for the worst

Technician

worked for 13 years as field tech on the coin side

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