Commerce Reviews

3.8

68% would recommend to a friend

(36 total reviews)
avatar

Travis Hess

71% approve of CEO

44% positive business outlook

Commerce has an employee rating of 3.8 out of 5 stars, based on 36 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Commerce employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

36 reviews
2.0
21 Nov 2025
Recommend
CEO approval
Business outlook

Pros

The people who work here are caring, dedicated, and truly the best things about this company. There are good benefits and as of my current understanding, still a good work/life balance with a focus on collaboration for hybrid employees.

Cons

Executive leadership has no idea what they're doing, and there's little to no communication from high up to the people/teams that actually get the work done. Some of the execs still live in an old view of the workplace where nobody not on their level is allowed to talk to them. There is no emphasis or work on any processes or long-term plan, and after 4 years straight of end of year layoffs, there's no way to grow because at the end of every year, a bunch of people are cut and all of your work gets thrown out the window to focus on some new thing that'll take you all of the next year to figure out because there's absolutely no contingency plan. If there is, you won't hear about it. And as much as Commerce likes to promote it's remote-friendly or hybrid-friendly workplace, a wave has come over full of full-time in-office supporters who want to ruin the culture and balance. If you can stand living with the anxiety that by each November you may be out of a job, sure, work here.

avatar
Commerce Response
4mo
Thank you for taking the time to provide feedback. In order for us to learn more about your experience and how we can improve, please feel free to reach out to us at talentacquisition@commerce.com if you have any further feedback.
3.0
17 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Exciting industry to be a part of. The product has a lot to offer itself.

Cons

leadership mostly looking out for themselves not the success of their reps.

avatar
Commerce Response
3mo
Thank you for taking the time to share your feedback. We appreciate your insights and will take them into consideration as we continue to enhance the employee experience. If you’d like to share more, please feel free to reach out to us at talentacquisition@commerce.com
3.0
3 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Overall, my experience at (Big)Commerce was positive. The culture was strong when I joined the company in 2022 - very flexible, "unlimited" PTO, promote from within, etc. I believe the product is solid and leadership has made some smart and acquisitions to complement the eCommerce platform. There are some tenured and knowledgeable folks in the sales org.

Cons

There has been a fair amount of turnover recently including layoffs. The company's direction has been somewhat unclear as well. While I feel the product is solid, brand recognition is still lacking compared to competitors. Not a reliable or stable place to be in my opinion.

avatar
Commerce Response
3mo
Thank you for taking the time to share your feedback. We appreciate your insights and will take them into consideration as we continue to enhance the employee experience. If you’d like to share more, please feel free to reach out to us at talentacquisition@commerce.com
Viewing 1 - 3 of 36 Reviews

Glassdoor has 44 Commerce reviews submitted anonymously by Commerce employees. Read employee reviews and ratings on Glassdoor to decide if Commerce is right for you.