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Compass Family Services

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Compass Family Services Reviews

2.8

43% would recommend to a friend

(22 total reviews)

Erica Kisch

30% approve of CEO

55% positive business outlook

Compass Family Services has an employee rating of 2.8 out of 5 stars, based on 22 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Compass Family Services employee rating is 25% below average for employers within the Non-profit and NGO industry (3.7 stars).

Reviews by job title

22 reviews
5.0
8 May 2026

Supportive culture with improving leadership dynamics

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Compass has been and continues to be the best job I’ve ever had. No non-profit is perfect, but Compass is filled with passionate, hard working people who care deeply about both their clients and their coworkers. I also believe the current senior leadership team is very interested in listening and learning. I’ve never worked for a place that invests so much time and energy into listening to employees and creating a positive culture.

Cons

There have been problems with leadership in the past due to some leaders showing hostility toward unionization. I believe this has improved greatly over the past year.

1.0
3 May 2026
Recommend
CEO approval
Business outlook

Pros

Not many. Management acts as if state benefits allotted are more than enough to keep us satisfied meanwhile, the CEO and upper management take ample time off whenever they please.

Cons

If you’re thinking of applying here, I’d look elsewhere for your own mental health. Compass is incredibly corrupt internally. HR is a joke and has been led by someone with personal ties to the CEO which makes raising concerns pointless. Management is incredibly inept and constantly looks to employees to solve their issues and take charge. I noticed that certain managers have no relevant experience being managers but get into these positions because of the tremendous amounts of “brown-nosing” they do for upper management. People of color are consistently used as front-facing employees meanwhile upper management is made up almost entirely of white folk. Yet, they highly advertise as advocating for people of color. Most recently, some staff were found to be embezzling money from client furniture requests and yet nothing was shared amidst staff about how this would be handled. Some staff with a previous record go on to upper management while those who raise concerns are quietly exited and focused on.

3.0
31 Dec 2025

Review

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

great team to work with

Cons

unfairness around different programs in the org

Viewing 1 - 3 of 22 Reviews

Glassdoor has 23 Compass Family Services reviews submitted anonymously by Compass Family Services employees. Read employee reviews and ratings on Glassdoor to decide if Compass Family Services is right for you.