Computershare Reviews

3.3

52% would recommend to a friend

(2,500 total reviews)
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Stuart Irving

56% approve of CEO

48% positive business outlook

Computershare has an employee rating of 3.3 out of 5 stars, based on 2,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Computershare employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

3K reviews
1.0
4 Dec 2019
Recommend
CEO approval
Business outlook

Pros

The highest pay you will find at a call center.

Cons

Everything about this company is horrible. The supervisors, upper management and the VP do not care about their employees, in fact the employees are nothing but a number to them. There is an unnecessary amount of OT, supervisors micromanage you like you wouldn't believe, if you do not comply to your schedule, i.e going to the bathroom, taking an important phone call, a family emergency -- you will be treated like a horrible person and your employment will be threatened. They do not care if you have an extreme or tragic life event outside of the job, they will hold it against you and attempt to exterminate you any chance they can get. Also, their phone system has an outage every other week which results into an absurd amount of OT. Due to the high turn over rate, the extreme over load of clients and the poor support from management , the job more or less is strictly based off of OT and harassment for being a human being and not a robot chained to a desk all day and answering calls to irate customers.. I do not recommend this job to anyone.

1.0
5 Oct 2023
Recommend
CEO approval
Business outlook

Pros

Very few pros as not even the HR team care about its staff or even want to communicate when things aren’t right. A really self centred arrogant organisation with pretend values that they call “being purple”. The only reason I was purple was because of my surging blood pressure working for these charlatans. I wouldn’t bother with this toxic company. Not worth the stress and feelings of worthlessness. Horrible company.

Cons

Toxic organisation. Senior leadership don’t have any care for staff and their visibility is clouded by their arrogance and entitlement. An underbelly culture of bullying, stonewalling and constant budget and staff cutbacks with no reason makes for a very unhappy and depressing work environment. I’ve worked in many corporate environments and this is simply the worst in 30 years. Horrible company and I left even though I had no job to go to … yes, it was that bad that I’d rather be unemployed than work for these people.

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Computershare Response
2y
Thank you for your feedback, we work hard to make Computershare a great place to work and we're sorry that this was not your experience. Thank you for your feedback and we wish you success with the next steps in your career journey.
1.0
17 Jul 2019

The Best Company I've Ever Seen (Just Kidding)

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

*The managers are super insightful. They care tremendously about their own job outlook, making themselves a top priority, and looking good to all the right people. *The culture is a special land of holograms and mirages. It's sort of like traveling to a distant galaxy where awful things are fun. (Children look under their beds at night to make sure monsters aren't there, but adults look under their beds at night to make sure Computerhsare isn't there. Yikes!) *The purple color is so amazing to wear. Just when you thought people forgot about Barney the dinosaur from the '90s, you'll work here and then remember him once again. You may even begin to hum "I love you, you love me, we're a happy family..." *Are you a thrill seeker? Yes? Guess what? No more spending money on theme parks because walking through the parking garage is a bigger scare than any rollercoaster ride ever could be. *Going to the doctor is really great because the Computershare health plan administrator is so organized, they don't even have a record that you are a member of the plan. But that is fun. Everyone enjoys playing a little game of "I do really have a health plan with you, please provide coverage for me" when you are ill. *The water in the water cooler of the break room tastes salt, so you won't ever miss going to the beach." *You'll learn how to become very resourceful yourself because IT will never do anything to help you. You'll learn to appreciate formal business attire when the office has one of those uncomfortably casual wear "shorts and flip flop days." Some people should not wear shorts.

Cons

I'm going to do something different here. Instead of listing cons, I'm going to make a CLS/Computershare survival list for any prospective employee. Trust me, you'll want all the help you can get. Ready for success at Computershare? Here we go! Tip 1: Wear a gas mask to work. You will need this to maintain your health when you are inhaling all of the bad fumes from the toxic environment. Tip 2: Consider utilizing the Employee Assistance counseling benefit before the workplace anxiety sets in --so you have the tools to cope just in time when you realize that taking this job was a huge mistake. Tip 3: Consider investing in a selective serotonin reuptake inhibitor to reduce being depressed over the fact that you have to go here Monday - Friday. Tip 4: If you don't have a piece of purple clothing, invest in one. You'll get called out for not wearing purple on employee engagement days. Tip 5: Second thought, don't buy any purple clothing; that is one unattractive shade of purple. Save your money. Throw yourself under the purple bus and just get called out. Who cares. Just remember, you get paid to do a specific job, not to participate in annoying work activities. Tip 6: Create a rule in your Outlook email to block any employee engagement emails. That way you can legitimately say that you didn't get the email-- which is why you didn't bring a ridiculous purple hat to wear. Tip 7: If you do not have unlimited data on your cellphone, get it now. This place is so boring, you'll need all the distractions you can get to make the day pass. Plus, it's satisfying to know that you can still be on all the websites they block. I dedicate a portion of my day to instagram, youtube, pinterest, and hulu. You'll want to do the same. You’re welcome. *Tip 8: Practice your fake smile. *Tip 9: Eat as many bananas as you can. You will need to build up your potassium for all the stairs-climbing you will need to do because the elevators are really scary here. *Tip 10: If you do not feel like taking your break in your car or desk (because there is no breakroom) go sit outside at Pussers. Yes, I said Pussers. It's a Caribbean place. They have outdoor seating. *Tip 11: Don't even try to understand all the different intranets. Your brain may explode if you do. * Tip 12: Buy a ton of throat lozenges. You will need them to soothe your sore throat from the over abundance of "diversity pride" that they will jam down it. Seriously, there is a difference between recognizing diversity in a professional manner and recognizing diversity in an over the top way. The End.

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Computershare Response
6y
It took a lot of creativity to write this feedback, so thank you for being creative. If you would like to help tackle any of the issues you've brought up here, or discuss your ideas for improvement in any area, you are welcome to email me at alec.white@computershare.com because despite the sentiment you have, we do care about your opinion, your engagement, your parking, your potassium levels, cell phone bills, clothing choices, throat care and time at the beach.
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Glassdoor has 2,752 Computershare reviews submitted anonymously by Computershare employees. Read employee reviews and ratings on Glassdoor to decide if Computershare is right for you.