Does ConnectYourCare pay their employees well?

According to anonymously submitted Glassdoor reviews, ConnectYourCare employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ConnectYourCare. This rating has been stable over the past 12 months.

How satisfied are employees working at ConnectYourCare?

50% of ConnectYourCare employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ConnectYourCare 3.2 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at ConnectYourCare?

Customer Service Representative (12) , Customer Service Representative (CSR) (3) , Sales (3) , Anonymous (2) , Customer Care Representative (2) , Customer Service (2) , Customer Service Agent (2)

What are the pros of working at ConnectYourCare according to real employee reviews?

"Remote work from home as a permanent option due to the pandemic." ((in 6 reviews)); "Leadership is committed to being best in market" ((in 4 reviews)); "Loved my coworkers and my first manager was great!" ((in 3 reviews)); "The pay was good but certainly not enough to deal with the unorganized horrible mess of a company CYC is." ((in 3 reviews)); "Friendly work environment, bonus structure, lots of fun events." ((in 3 reviews))

What are the cons of working at ConnectYourCare according to real employee reviews?

"The management is horrible." ((in 7 reviews)); "2. Toxic environment and culture" ((in 3 reviews)); "8. Poor communication" ((in 3 reviews)); "Leadership team does not have a clear direction and are not aligned on key priorities." ((in 2 reviews)); "Employees come onboard with zero training or expectations and run around trying not to drown." ((in 2 reviews))

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ConnectYourCare

Acquired by Optum

ConnectYourCare Reviews

3.0

50% would recommend to a friend

(97 total reviews)

Steve Grieco

60% approve of CEO

44% positive business outlook

Ratings by category

3.4

Diversity and inclusion

3.2

Work/Life balance

3.2

Compensation and benefits

3.0

Culture and values

2.9

Senior management

2.9

Career opportunities

ConnectYourCare has an employee rating of 3.0 out of 5 stars, based on 97 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ConnectYourCare employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

97 reviews

2.0

2 Oct 2022

Good Environment Gone Bad

Customer service representative (csr)

Recommend

CEO approval

Business outlook

Pros

Remote work from home as a permanent option due to the pandemic.

Cons

Micromanaging managers, constant rule changes, and no room for advancement despite repeatedly saying there was.

5.0

23 Aug 2021

Job

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Great learning experience, work from home

Cons

Nothing bad to say great job

3.0

4 May 2021

Potential

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Nice environment Sweet coworkers Lots of company parties

Cons

Low pay , should be paying more for the amount of clients they throw at you

Viewing 1 - 3 of 97 Reviews

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