Copa Health Reviews

The new management is money driven and patients needs are low priority. The days of PIR "your voice your choice" is nonexistent for patients. New management is top heavy in administration and do not address the concerns of their employees. New mamagent have been placed at the sites that run the clinic by scare tactics instead of working with employees like they used to at PIR. HR is nonresponsive and has high overturn. There is high overturn at the clinics due to new managment at sites that once were stable for over 10 years. New CEO has very limited knowledge or experience with SMI population and her administration does not take suggestions from those in the organization who are experts with this population.

Their training is a joke, the supervisors play favorites, scold and embarrass others in front of other co-workers, the upper management of Arrowhead are vindictive, heartless, and driven to push services for monetary bonuses. Case Managers are overworked and treated like they are expendable, and we were scolded if we took 'too much time' with a client who needed to be heard. Plus their entire office is one huge hippa violation. If a company has to bait their workers to try and bring on new workers, and pay them hundreds of dollars if the employee can last 3 months, what does that tell you? Two things: One, they spend ZERO on retention or training for supervisors to support the people already there, and two, they are obviously poor stewards of Mercy Care's money. RUN, don't walk, away from this disaster. Most people do.