Costello Medical Reviews

3.7

62% would recommend to a friend

(105 total reviews)

Sophie Costello

87% approve of CEO

81% positive business outlook

Costello Medical has an employee rating of 3.7 out of 5 stars, based on 105 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Costello Medical employee rating is in line with the average (within 1 standard deviation) for employers within the Pharmaceutical and biotechnology industry (3.5 stars).

Reviews by job title

105 reviews
1.0
3 Aug 2024

High pressure, unreasonable workload

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Colleagues are generally nice and friendly on the surface

Cons

- Extremely high stress and high-intensity work, allocated unreasonably little amount of time for the work we have to complete - Toxic positivity and perfectionist culture where issues are always twisted to be a good thing when they are clearly not - If you flag issues with the workload or are caught working after hours, you will be blamed and accused of not being efficient enough, when the truth is everyone is secretly working way longer hours than they appear to try to seem like they are managing fine - e.g., I see documents saved at 3am on a Sunday, and my colleague sends a scheduled message for 8am Monday to tell me the document has been reviewed - every single thing you say, every email you send, every action or word you type will be picked apart and criticised, zero tolerance for minor “mistakes” or rather anything that doesn’t fit the standard “Costello” style, which leaves employees in a constant state of hypervigilance and questioning their competency

avatar
Costello Medical Response
1y
Thank you for openly sharing your feedback about your experience at Costello Medical. We are sorry to hear that you are experiencing high levels of stress; whilst we do appreciate that the client-facing nature of our work can be demanding and require periods of longer working hours, this should not experienced all of the time. Experiencing troughs is really important. We also take many proactive measures to support colleagues and ensure projects are planned in sustainably. For this reason, I would encourage you to reach out to your line manager, the People Team or your dedicated People Partner to discuss your experiences further.
3.0
31 Aug 2017

Costello Medical Consulting Review

Recommend
CEO approval
Business outlook

Pros

Small team, nice office, regular training sessions, health and travel insurance, high quality work

Cons

Extremely high workload and long hours, lack of interaction with colleagues, lack of career prospects, unclear decision making process unless you are in the senior management team, too many formal e-mails are being sent around everyday, micro-management, unclear instructions from project managers

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Costello Medical Response
8y
Thank you for your review. You’ve identified several areas you think that the company could improve and we would encourage you to discuss these internally to provide more detailed suggestions, so that we can plan initiatives to make improvements in these areas. Great care is given to the commitments we make on project delivery to ensure that the work expectations aren’t too high. If you feel that this has not worked for the projects you are on, we would urge you to discuss with your manager. Please do also use the 360 degree feedback process to provide constructive feedback on individual project managers so that they can learn how to improve on the instructions they give.
4.0
13 Jul 2016

Friendly but busy

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Wide range of projects, including pro bono and public health projects for giving back to the society. Increasing flexibility in ways of working to suit individuals.

Cons

Usually busy with high project load. Fast pace of growth means that sometime responsibility has to be delegated to junior members prematurely.

Viewing 1 - 3 of 105 Reviews

Glassdoor has 120 Costello Medical reviews submitted anonymously by Costello Medical employees. Read employee reviews and ratings on Glassdoor to decide if Costello Medical is right for you.