Craft Worldwide Reviews

Before accepting the position, I noticed their poor reviews on Glassdoor. I should have heeded the warning! The negative reviews here aren't just disgruntled employees, they are 100% truths. I'm also confident that some of the 'positive' reviews were encouraged by management, because they appeared after my initial conversations with Craft (where I actually questioned the ratings and reviews w/ the recruiter). There is essentially ZERO onboarding and training on an extremely time-consuming process. I've never seen anything like it in my 20 years in the workforce. The smallest task can take just as long as a complex task. Two weeks in, my manager told me flat-out that they regretted hiring me. It was shocking, considering I was still so new and had very little training. After that initial feedback, I had regular check-ins with my manager, where I was assured me everything was OK and headed in the right direction. Next thing I know, people are not making eye contact w/ me, leaving me out of meetings and just putting out a weird, uncomfortable, negative vibe. A month and a half in, I got my first-ever meeting invite to the HR office. It was then I knew my fate - I wasn't "a good fit". The kicker - they did it RIGHT BEFORE CHRISTMAS! First time ever in my career. Now to speak to the actual company - their internal processes are entirely dictated by their client (yes, CLIENT, singular). They are extremely time-consuming and convoluted (and honestly, pointless). It's essentially indirect analysis paralysis. EVERYONE there is overworked. You will find many employees regularly working to: 6, 7, 8 pm. Much of management seems to jump out at 5 on the dot, or earlier. One thing I did notice is complete lack of respect for the clients as well. This is especially troubling, because Craft is an in-house agency for their client. You never know, a client could be close by or right around the corner from conversations. I would frequently hear coworkers and even directors bad-mouthing clients right out in the open - "she's so dumb!", "not very smart", "can't stand him!", "she's so stupid!" etc., etc. I'm generally not a complainer, but I was compelled to write this as soon as I secured new employment. Please heed my warning and stay away or you will likely regret your decision.

- Craft's Framingham office, by far has the most toxic environment I have ever encountered. I've worked in a couple larger agencies in the area; this agency tops them all. -Since July 2016, the office has lost approximately 40-50 of their original 100 staff members, which says a lot. -Upper Management is aggressive, hostile and unapproachable. When I witnessed a 'dressing-down' of a senior creative in a staff meeting, it was the final straw for me. - No merit-based increases, bonuses, or any incentives. I also found that many positions equal to mine at other companies in the area all had salaries 15-25% higher. - Project Managers worked to the bone, working long hours as glorified data-entry professionals due to the insane amount of project tracking software required to manage a job. If Craft could track how many times you inhale and exhale per job task, they'd track it. This leaves little time to actually do quality work. - This is a production agency, so any creative role is essentially mechanical art and versioning of artwork and creative concept done by outside agencies. You’re essentially a pixel-monkey, no matter what level creative you are. So if you’re looking at a creative role here, be aware of that.