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Crane Payment Innovations

Part of Crane NXT

Engaged employer

Crane Payment Innovations Reviews

2.8

46% would recommend to a friend

(297 total reviews)
avatar

Michael Mahan

53% approve of CEO

44% positive business outlook

Crane Payment Innovations has an employee rating of 2.8 out of 5 stars, based on 297 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Crane Payment Innovations employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

297 reviews
1.0
30 May 2026
Recommend
CEO approval
Business outlook

Pros

Let me think … none for past 6 years.

Cons

Micromanaging is the newest fashion here at CPI . The latest round of changeup is now if you are a min late for the first job get ready for a write up. Yes , but even better if you have to use restroom or get gas ,that’s a no no no . The vehicles are great but they lock up and suddenly stop thinking a collision might happen . Ford has said yes there is an issue with the system , we notified safety and was told don’t worry about it . The funnier thing is now that very issue dings you on KPI for your Q bonus . Bonus now that’s even funnier , current parts system has been an issue for years , but now CPI has found a way to use it for their advantage. If you’re under 95% inventory for parts you get nothing , zero nada for bonus . The best is parts dept is so bad you get parts in your inventory that were not there yesterday . This way CPI gets to keep your bonus and penalize you . HR even funnier , remember they are there to protect Senior Leadership and the business, not the employees. So don’t waste your time or energy . I had very high hopes we could recover from last few years of chaos , but no . Salary is ok but only if you don’t care about staying healthy with stress and power hungry leaders , than this is your place to come .

4.0
6 May 2026

Great benefits and peers, but layoffs are frequent

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good benefits and good peers

Cons

Being a public company there are constant layoffs

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Crane Payment Innovations Response
3w
Thank you for sharing your experience and for highlighting the positive aspects of your time with Crane Payment Innovations, particularly around benefits and your colleagues. We recognize that, as a publicly traded company, business conditions and market factors can require difficult decisions at times. Our focus remains on aligning resources with business needs while supporting our teams and maintaining a strong workplace environment. We appreciate your feedback and wish you continued success moving forward.
1.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

I am going to go out on a limb and say …. “None”

Cons

Still waiting on my accrued vacation “payout” …. Not stressing about it … this company is definitely not worth the stress. Emailed HR Director and it’s been “crickets” since. Barring a major turn, NXT will either sell it off or shut the doors and focus on Currency and Authentication. Maintenance dept focuses on hanging out together while one tech actually works on the machines while ignoring safety improvements that have been requested but then cries they have “limited” resources. No, you have resources, they’re just grossly mismanaged and underutilized.

avatar
Crane Payment Innovations Response
3w
Thank you for your feedback. We are unable to comment on individual situations, but we take matters related to pay practices, safety, and operational effectiveness seriously and have defined processes in place to address them. CPI operates within established frameworks for compensation, workplace standards, and resource management, and regularly reviews business performance and employee feedback as part of ongoing operational oversight. If you’re open to providing more detail so we can address concerns, please reach out to hr.feedback@cranepi.com. We appreciate your contributions and wish you the best in your future endeavors.
Viewing 1 - 3 of 297 Reviews

Glassdoor has 355 Crane Payment Innovations reviews submitted anonymously by Crane Payment Innovations employees. Read employee reviews and ratings on Glassdoor to decide if Crane Payment Innovations is right for you.