Credit Karma Reviews

Updated 11 Jan 2021

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3.3
53%
Recommend to a Friend
74%
Approve of CEO
Credit Karma CEO and Founder Kenneth Lin
Kenneth Lin
160 Ratings
Pros
  • "The work-life balance, the in-office amenities, the culture as a whole - even the work - are all so gratifying(in 28 reviews)

  • "The Coffee bar is particularly awesome(in 16 reviews)

Cons
  • "Sometimes things are slow-moving and there is a general lack of documentation (growing pains)(in 16 reviews)

  • "Work life balance can be extremely varied at best(in 6 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "So far so good"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Credit Karma full-time for more than a year

    Pros

    - Good package - Friendly environment - Intelligent employees - Impactful work

    Cons

    - Growing pains - Workload can be severe

  2. "Good Engineering Team and Inclusive Culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior IOS Developer in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Credit Karma full-time

    Pros

    Nice perks in the office

    Cons

    Teamwork success hinge on individuals' ability to self-manage and coordinate

    Continue reading

  3. "Too much pressure"

    3.0
    Former Employee - Business Development Associate (BDA) in Pune

    I worked at Credit Karma full-time

    Pros

    Salary is the only good part

    Cons

    Work like laborer Pressure from 9am-10pm

  4. "Great place to grow and make an impact"

    5.0
    Current Employee - Director, Software Engineering in San Francisco, CA

    I have been working at Credit Karma full-time

    Pros

    Mid-stage company trying to solve many big problems

    Cons

    Organizational structure is a bit too complex

  5. COVID-19
    Helpful (5)

    "Awesome people and product but terrible career opportunities"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Manager in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Credit Karma full-time for more than a year

    Pros

    - very friendly, talented and low ego coworkers - best-in-class product - #1 focus is our member experience even before revenue - competitive pay - benefits

    Cons

    - many top performers are being denied promotions for multiple cycles because of "restricted budget" while some teams get all of their staff promoted every year - no backfills for positions means that team is overextended - only 3 weeks of PTO while the industry standard is flexible time off (no cap) - leadership not open to WFH once covid ends - Chief People Officer's questionable stance on PTO, WFH, promotions

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  6. Helpful (4)

    "CK will eat you up and spit you out"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Engineer 

    I have been working at Credit Karma full-time

    Pros

    Decent benefits, smart people, interesting work

    Cons

    You cannot work your way up here. No matter how much time, effort, blood, sweat, and tears you shed, no matter if you exceed expectations in your role. If there is not a very clearly defined “next step” for you, the company will swallow your life and give you nothing in return. I wish I had known this from the beginning: I could have avoided so much unnecessary stress, skipped lunches, late nights, weekends, and furious multitasking. I have nothing to show for the multiple years of my life that I poured into this company.

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  7. "Nice people, decent comp"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager, Business Development in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Credit Karma full-time for more than 3 years

    Pros

    - Genuinely kind people - Empathetic founding leadership team - Decent comp, considering the WLB

    Cons

    - Disorganized internally, with average-to-poor middle management

  8. "Worklife"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Manager in Jamshedpur

    I have been working at Credit Karma full-time for more than 3 years

    Pros

    Good to kick start your career.

    Cons

    Some sorts of politics as usual.

  9. "Toxic workplace environment"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Credit Karma full-time for more than 3 years

    Pros

    1. Collaborative team members 2. TC was decent due to the recent acquisition

    Cons

    1. High attrition due to politics, growth, and cultural issues. Growth is limited for high performers unless you are willing to play politics. 2. CPO created terrible culture and constantly abets politics and nepotism. She is least reflective of Credit Karma values and brushes off feedback and complaints. Multiple complaints about harassment and discrimination have been ignored and dismissed without follow-ups and accountability. 3. Weak EC leadership lacking vision and strategy to drive business growth.

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  10. COVID-19

    "I love working at CK!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Associate II in Culver City, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Credit Karma full-time for more than a year

    Pros

    -Transparent, smart, caring leadership -Great salary and benefits -Pre-covid we had a beautiful office we could go to It's the best place I have ever worked. They don't stress their employees out and leadership truly leads by example.

    Cons

    Consider remote work as an option

    Continue reading
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