Does Crossroads pay their employees well?

According to anonymously submitted Glassdoor reviews, Crossroads employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at Crossroads. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Crossroads?

93% of Crossroads employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Crossroads 4.5 out of 5 for work life balance, 4.5 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at Crossroads?

Anonymous (77) , Anyonymous Employee (21) , Care Manager (19) , Counselor (17) , Substance Abuse Counselor (14) , Program Supervisor (10) , Front Office Assistant (7) , Current Employeee (6) , Case Manager (5) , Mental Health Counselor (5) , Administrative Assistant (4) , Billing Specialist (4) , Employee (4) , FOA (4) , Human Resources (4)

What are the pros of working at Crossroads according to real employee reviews?

"Wonderful place to work & pay is good" ((in 14 reviews)); "Some great people that work there" ((in 14 reviews)); "My coworkers always help me out when needed." ((in 10 reviews)); "CTC has a fantastic culture, focusing heavily on collaboration, empathy, and respect." ((in 8 reviews)); "My manager always provides me with extra time if needed in addition to complete work if clinic was extremely busy or if we were short staffed." ((in 7 reviews))

What are the cons of working at Crossroads according to real employee reviews?

"Bad Communication." ((in 10 reviews)); "Leadership is absolutely shady, toxic and awful." ((in 9 reviews)); "time and no benefits." ((in 4 reviews))

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Crossroads

Crossroads Reviews

4.4

93% would recommend to a friend

(387 total reviews)

Rupert McCormac, IV, MD

94% approve of CEO

92% positive business outlook

Ratings by category

4.5

Culture and values

4.5

Diversity and inclusion

4.5

Work/Life balance

4.5

Senior management

4.4

Compensation and benefits

4.4

Career opportunities

Crossroads has an employee rating of 4.4 out of 5 stars, based on 387 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Crossroads employee rating is 28% above average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

387 reviews

1.0

31 May 2026

Gross, Profit Driven

Physician

Recommend

CEO approval

Business outlook

Pros

helping a vulnerable patient population

Cons

Everything else. This company is profit driven, they DO NOT CARE about patients, staff, their office buildings.... employees are hamsters in a wheel cranking out patient numbers to focus on productivity. You will be used for your medical license when needed, and eliminated when you're no longer needed. The worst of the worst of corporate medicine.

3.0

11 May 2026

Great co-workers and manageable work, but no overtime…

Counselor i

Recommend

CEO approval

Business outlook

Pros

Co-workers are great. Work is manageable. Helping patients is always great. Good work/life balance. Early hours.

Cons

No overtime. Early morning hours.

Crossroads Response

Thank you for taking the time to write a thoughtful review! We appreciate you sharing your experience with us. If you’d like to provide further feedback, please email us at hr@ctc.care.

4.0

8 May 2026

Strong values and team overshadowed by high call volume

Patient access lead

Recommend

CEO approval

Business outlook

Pros

Great company values, terrific team to work with

Cons

Extremely high call volume, lack of transparency from leadership

Crossroads Response

Thank you for your thoughtful feedback. We appreciate your insights and will continue to focus on strengthening our workplace and employee experience. If you would like to provide further feedback, please feel free to reach out to us directly at hr@ctc.care.

Viewing 1 - 3 of 387 Reviews

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