Does Customer Elation pay their employees well?

According to anonymously submitted Glassdoor reviews, Customer Elation employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at Customer Elation. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Customer Elation?

32% of Customer Elation employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Customer Elation 2.4 out of 5 for work life balance, 2.6 for culture and values and 2.4 for career opportunities.

What are the top reviewed jobs at Customer Elation?

Customer Service Representative (7) , Account Specialist (5) , Call Center Agent (2) , Customer Service Representative (CSR) (2)

What are the pros of working at Customer Elation according to real employee reviews?

"Pay is good, but the laid" ((in 4 reviews)); "I have the best coworkers." ((in 3 reviews)); "Professional and friendly work environment." ((in 3 reviews)); "Amazing people to work with" ((in 3 reviews))

What are the cons of working at Customer Elation according to real employee reviews?

"The benefits could be better, although they are within the acceptable range for a job that does not require higher education." ((in 5 reviews)); "you get no PTO, You have to beg for them to acknowledge fmla forms." ((in 3 reviews))

Customer Elation Reviews

2.6

32% would recommend to a friend

(44 total reviews)

Pete Hainey

31% approve of CEO

35% positive business outlook

Customer Elation has an employee rating of 2.6 out of 5 stars, based on 44 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

44 reviews

1.0

30 Mar 2026

Customer Elation

Account manager

Recommend

CEO approval

Business outlook

Pros

There were no pros about working there.

Cons

Bad management Bad training Bad location

1.0

20 Mar 2026

WFH? They lied from the beginning. Put a freeze on WFH when I got hired.

Customer service representative

Recommend

CEO approval

Business outlook

Pros

The give cheap snacks (Debbie snack cakes, chips) to the employees so that they don't leave at lunchtime.

Cons

I worked for almost 2 years in filthy restrooms, they NEVER vacuumed the carpets, whole office smelled like marijuana, the employees were high and loud, silly rules that constantly changed for call-taking (how many times to say the customer's name in a call), nasty keyboards and furniture, too cheap to hire a cleaning person, team leaders looked like 12 year olds. The health insurance is unusually high for the pay, so no one buys it. Full time does NOT guarantee you 40 hours a week, its more like 32 hours.

3.0

4 Apr 2025

Review

Assistant manager

Recommend

CEO approval

Business outlook

Pros

Amazing people to work with

Cons

Time off was almost noon razors and communication with the parent company was lagging.

Viewing 1 - 3 of 44 Reviews

Customer Elation

Customer Elation Reviews

Company ratings over time

Reviews by job title

Customer Elation

WFH? They lied from the beginning. Put a freeze on WFH when I got hired.

Review

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