This company has really gone downhill fast over the last few years.
What was once a stellar example of remote work, work life balance, and great benefits is becoming just another mediocre company, grinding out as much as they can from people before tossing them to the curb.
Work life balance does not exist, especially in the Engineering department. They make noises about it, but unless you're working nights and weekends, you won't be able to meet your deadlines, I'm sorry, I mean goals. Those celebrated as top performers in the department are working all the time, and if you're not putting in extra, expect to start getting Needs Improvement ratings.
The product has not been able to keep up with customer growth. Several customers are taxing the system to the point where there are times of the year it is all hands on deck just to keep them running. The product was designed to support small and medium sized businesses, but in recent years they've started chasing big names without making the investments to support their use cases. There was hope when the Engineering team was reorganized to assign ownership to different areas of the systems, so teams could balance maintenance needs with feature development, but it hasn't changed how teams are assigned work (they're expected to do that maintenance in addition to all the other items they had to work on before), but the Build The Nest effort was an exercise in filling out spreadsheets, rather than addressing core problems. Rather than fix problems, the teams spent several weeks filling out, revising and reading spreadsheets, with no change to product backlogs.
And the world class benefits? They've been whittled to a mere reflection of what they used to be. The home office benefit is now a refresh budget with limits on what you can spend it on, regardless of what things cost local to you. The healthy lifestyle budget has also been limited, making it harder to use for things other than a few specific categories. The sabbatical now takes an extra year to earn, and no longer includes a stipend. Company retreats are a thing of the past, which has seriously impacted the ability for teams to connect and build relationships. Of course you wouldn't know that, as they continue to advertise travel as a perk of the job. Unless you're considering a role on the Exec team or in Sales, who still jet off to beach and ski resorts, don't expect to travel.
Leadership has become completely invisible. The weekly all hands has become a monthly scripted farce, which is the only time you can expect to see anyone from Senior Leadership engage with the team.
It is clear that revenue is dwindling, expenses are rising, and the company doesn't know how to adapt to the changing market, and is putting band-aids on the problem by cutting costs. I wouldn't be surprised to see a layoff in the near future.
