DH Pace Reviews

3.5

55% would recommend to a friend

(357 total reviews)

Rex Newcomer

73% approve of CEO

68% positive business outlook

DH Pace has an employee rating of 3.5 out of 5 stars, based on 357 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DH Pace employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, repair and maintenance industry (3.7 stars).

Reviews by job title

357 reviews
1.0
9 May 2018
Recommend
CEO approval
Business outlook

Pros

Learn a lot about business and running a company/department. Visibility to the corporate officers and vice presidents. Ability to get your hands dirty and get out in the field, don't always have to be stuck in the office. Until you do... Reasonable pay, although my predecessor was making $100k+ until he was pushed out. I was nowhere near that. Growing company with ability to relocate. Officers seem nice and approachable.

Cons

Cliques. No training. GM's and upper management let the tenured cliques and lower management get in their ear and run/judge accordingly. TOXIC environment. Everything is cutthroat. Any mistake and you will be thrown under the bus to protect someone's image and make them look good and you like an idiot. Yes, this may be my own awful personal experience, but I am being pushed out after only 10.5 months of being thrown into a disaster to fix with no training or support. Ancient computer software that is non-intuitive. This makes it difficult to change and keep track of things with projects. I had such high hopes in furthering my career in management and this was a speed bump in the way. Not a speed bump, rather, a head on collision. Suck up to the right people quick. Make the right friends quick. Learn the system quick. Then focus on managing. The lack of support positioned me to be in the office to take care of most of the clerical work 90% of the time. 55+ hours a week. Was told by my general manager/vp, "I don't give a (expletive) how busy you are." I'm experienced in supervisory/management roles, and I was made to feel like a moron that was way out of his league. I managed 40+ teamsters and supervisors before this.... Not like that's the end all be all, but just a glimpse of how little they make you feel. I am the second consecutive manager being "pushed out" of this position. Tell you anything? This is a door company, not Wall Street.

avatar
DH Pace Response
8y
Thank you for your feedback. We regret that your time with the organization was not what you had expected it to be. The personal experience you described is not the norm nor acceptable to our organization. We will review and utilize your comments for the betterment of our organization as we are committed to continually creating a comfortable, supportive and collaborative environment for all of our employees.
2.0
16 Jul 2015

Manager Workload is Insane

Recommend
CEO approval
Business outlook

Pros

The pay is pretty good... Some flexibility around personal schedule... Hmmm... Upfront interest in developing managers into leaders, so long as you have the right personality (which compliments a fear-based leadership style)...

Cons

Once you have been lured in via pay... Then you feel stuck, once you have realized what you have gotten yourself into. The atmosphere from the top down is, essentially, cover your backside. If you have it ("it" means anything and everything) in writing, your golden... Maybe... If you like being micromanaged with an astronomical workload, then this is the job for you, however... If you have been a manager for any length of time (at any given place), then you know it is a recipe for disaster. Micromanagement comes from your immediate supervisor, your general manager, the regional operations manager, the regional sales manager and several other higher up than they are. There are so many aspects to the job, you will, essentially, feel like you are playing damage control and catch up... Very rarely do you feel accomplished... Delegation is key... Except realize that you will be the one getting more, and more, and more, and more tasks delegated to you... I once heard upper echelon management state to continue giving an individual additional tasks until he walks out the door weeping, then pull back a little. Oh, and hopefully you are fond of reports... The confusing computer system being utilized generates reports out the ying yang, many of which you will not have access to, but then will have to answer for from any one of your eight micro managers... As if you have to time to dive into that while you are still sinking from the projects you managed from the last two weeks because you didn't have the time, unless you work 15-18 hours per day and come in on Saturday to catch up on anything left undone. Do not plan on tackling anything (or very little) that has to do directly with getting yourself ahead in your position, within your departments, between the hours of 7am and 5pm. Once you login, the chaos begins. Answering phone calls (for service requests, parts information, technical support, quotes, pricing, you might be lucky to get one directly dealing with one of your departments), counter sales, dispatching service (although there are several other dispatchers who are so overloaded they find it difficult to keep up, as well), vendor questions (there are hundreds of vendors with so many different parts, it would take you 10 years just to get a grip on where to get what and whom to contact). Benefits??? They exist. Enough to say they provide them. This is not for everyone, but maybe for someone that is okay with never going home feeling accomplished... Be aware of what you are stepping into. I simply wanted to paint an accurate picture in hopes that you will be able to properly weigh the benefits.

1.0
16 Apr 2019

Career path to nowhere

Recommend
CEO approval
Business outlook

Pros

People seemed friendly at first.

Cons

Lack of opportunity for advancement. Heavy work loads. In my 8+ years there, no cost of living increases or pay increases. Benefits are terrible. They posts job ads saying 'due to extreme growth we are seeking to fill....' but in reality they have so much turnover that they just need bodies in chairs. Their philosophy is that YOU should be thankful that we gave you a job. I stay in touch with people I used to work with and all of them are looking for new jobs.

Viewing 1 - 3 of 357 Reviews

Glassdoor has 364 DH Pace reviews submitted anonymously by DH Pace employees. Read employee reviews and ratings on Glassdoor to decide if DH Pace is right for you.