Datapak Services Reviews

2.6

0% would recommend to a friend

(8 total reviews)

Larry W. Kinney

Not enough data to show CEO approval

Ratings by category

2.9

Work/Life balance

2.0

Career opportunities

1.4

Senior management

1.2

Compensation and benefits

1.1

Culture and values

Reviews by job title

8 reviews

3.0

16 Feb 2014

Many 5 star people, yet a 3 star company

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

There can be good people to work with. Even some of the supervisors were great to work with and for. This is a Call Center, Fulfillment House, Warehouse enviornment so if there are needs, they do try to promote from within first.

Cons

Upper management and the 'yes men' (if you are 'fortunate' enough to be counted as one of them) have little or no regard for the people they have working for them. There is a very low pay structure for most departments and raises are almost nonexistent. No matter how hard you work or how much you learn. The 'position' holds the pay rate, so if that position does not change, (no matter how good you get at it) and no matter how much more responsibility you pull into it, it just becomes part of that position and you end up doing more for the same amount of compensation. In other words, the nature of the job changes, but your hourly wage does not. Also, it seems that the people with the worst attitudes do best. Not a healthy work environment.

Datapak Services Response

10y

Thank you for sharing about your experience being part of Datapak. We appreciate your note about our 5-star people. Datapak is powered by really great people throughout all of our core teams: distribution, customer service, technology services, marketing services, client services and accounting. When asked, most Datapak staff members will tell you that what they appreciate most about this company is the people. For the fulfillment and customer service industries, Datapak has a low staff turn-over rate at about 9%. Our staff averages about 9 years with the company. With new management team members on board, there are areas we are improving. Thank you again for your feedback.

4.0

15 Jan 2021

Decent place.

Warehouse associate

Recommend

CEO approval

Business outlook

Pros

Easy work, not too bad

Cons

Management not good, don't listen to employees

2.0

5 Jun 2019

Yikes!

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Working here was better than unemployment, but only slightly. Work/Life balance is good because it's simple work, but the work is mentally exhausting while you're there.

Cons

Ancient software. You are paid only during the time you are actively on a phone call. One men's and one women's bathroom available for employee use. Tiny cubicles.

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