Definitive Healthcare Reviews

- the sales leader is basically incompetent. They are good at running numbers and rambling in circles like a politician while giving “non answer, answers” to every question. It’s very obvious the sales leader basically never spent anytime as an IC in sales. Especially in the new business side of the house. - huge part of selling here is luck. Diversified (specifically growth) gets fed countless lead so if you’re not on that team, good luck…. - LISTEN TO YOUR SALES TEAM. And don’t just say you’re going to listen. Actually listen. The ICs are the ones that are speaking to clients/prospective clients daily. Have conversations to learn about the struggles each vertical is having directly from the ICs. - product is in shambles. They’ve rolled out a sales training - which is fine and is helpful. But the problem is they are basically making it seem like the sales people are the issue. When your product is years behind your competitors. It doesn’t matter how much training you provide, if your product doesn’t function as intended, you’re not going to sell it. - continuing off the above, the product is so bad that even if you do manager to close a deal, you have immense anxiety because you know there is a very high chance the client hates it once they get in the weeds due to the low quality of the data. Nobody with morals wants to sell something that they know before it happens the client will regret. - pay is well below market value. They had talent, and still have some talent (they fail to recognize who their competent sales people are, especially bc revenue numbers absolutely do not tell the full story). But given the below-market pay, many talented reps have left. This caused a systemic issue where newer reps come in and have nobody to learn from on how to be successful. - basically no upward mobility - leads are nonexistent unless you’re on diversified/growth (where you also have a low quota so they get an easy ride to P club)

- The product is no longer innovative - we are miles being the competition - Our claims data has not recovered and other vendors have much stronger coverage - The company will absolutely fail and it is just a matter of time