Does Department for Work And Pensions pay their employees well?

According to anonymously submitted Glassdoor reviews, Department for Work And Pensions employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Department for Work And Pensions. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Department for Work And Pensions?

70% of Department for Work And Pensions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Department for Work And Pensions 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Department for Work And Pensions?

Dwp Work Coach (305) , Work Coach (223) , Executive Officer (218) , Administrative Officer (130) , Case Manager (110) , Work Coach EO (72) , Civil Servant (57) , Administrative Assistant (43) , Administration Officer (27) , Admin Officer (20) , HEO (19) , Team Leader (19) , EO Universal Credit Work Coach (16) , EO/Work Coach (16) , Business Analyst (15)

What are the pros of working at Department for Work And Pensions according to real employee reviews?

"Secure and has good pension rate" ((in 206 reviews)); "Inclusive and good work life balance" ((in 129 reviews)); "Great for people looking for a 9" ((in 122 reviews)); "Great colleagues to work with" ((in 111 reviews)); "Good salary and conditions." ((in 70 reviews))

What are the cons of working at Department for Work And Pensions according to real employee reviews?

"Poor management and very focused on stats rather than real outcomes" ((in 119 reviews)); "When managers do contact they have often not even attempted to read the policy and do not take accountability for their decisions." ((in 54 reviews)); "Training is poor" ((in 49 reviews)); "Bullying is a big problem and they can block your promotion" ((in 39 reviews)); "The way the middle management and senior management communicate to their junior employees is nothing short of disgraceful." ((in 32 reviews))

Department for Work And Pensions Reviews

3.7

70% would recommend to a friend

(2,286 total reviews)

Peter Schofield

61% approve of CEO

53% positive business outlook

Department for Work And Pensions has an employee rating of 3.7 out of 5 stars, based on 2,286 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Department for Work And Pensions employee rating is in line with the average (within 1 standard deviation) for employers within the Government and public administration industry (3.6 stars).

Reviews by job title

2K reviews

3.0

2 Jul 2026

Friendly environment with slow-moving projects

Principal analyst

Recommend

CEO approval

Business outlook

Pros

Good work-life balance and friendly people

Cons

Bureaucratic processes and slow-moving projects.

5.0

1 Jul 2026

Growth opportunities available, but processes can be slow

Ops manager

Recommend

CEO approval

Business outlook

Pros

Good opportunities for growth and career progression across the broader civil service.

Cons

Can sometimes take a while to get things done- but you have to remember the scale and complexity of the organisation.

4.0

30 Jun 2026

Great benefits and work-life balance, but pay needs improvement

Executive officer

Recommend

CEO approval

Business outlook

Pros

Good pension, work-life balance, generous leave, flexi-time, employee protections, unionised

Cons

Pay should be higher and should go up incrementally with experience to retain staff with knowledge and experience

Viewing 1 - 3 of 2,286 Reviews

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