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      Dialog Direct

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      Dialog Direct Operations Manager reviews

      3.9

      64% would recommend to a friend

      (6 total reviews)

      Doug Kearney

      100% approve of CEO

      95% positive business outlook

      Ratings by category

      4.2

      Culture and values

      3.9

      Senior management

      3.9

      Compensation and benefits

      3.6

      Work/Life balance

      2.9

      Career opportunities

      Reviews by job title

      6 reviews
      3.0
      3 Mar 2020

      Good starter job

      Operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Consistent 40 hour work week Paid training with no previous call center history required in some cases Decent benefits and 401k options Relaxed environment Teaches you the fundamentals of call center work and computer literacy skills

      Cons

      Wage is lower than competitors Growth opportunities are typically outside of your home program or location Some program hours are undesirable in terms of nights and weekends

      4.0
      24 Feb 2020

      Potential to be a Career, not a Job

      Operations manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Advancement opportunities for those who seek them. Lots of benefits and perks (including discounted tickets, education assistance (higher education as well as free education through Coursera), leadership training (six sigma), etc.). Can be very rewarding for the right type of person.

      Cons

      Sometimes management focuses too much on the bottom line. But I also know we have amazing mission events and opportunities to impact the lives of our employees and the community, so I think we do our best overall.

      Viewing 1 - 3 of 6 Reviews
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