Diamond Bank Reviews

3.5

66% would recommend to a friend

(224 total reviews)

51% positive business outlook

Diamond Bank has an employee rating of 3.5 out of 5 stars, based on 224 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Diamond Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

224 reviews
4.0
26 May 2017

Glad I worked here

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company is customer focused and highly innovative. You will be encouraged to work hard and apply best practices

Cons

No more performance bonus either quarterly or yearly.

4.0
27 Jul 2015

You Will Be Challenged. In A Good Way

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1. World Class environment. If you work here you won't feel out of place anywhere else. 2. Great Benefits. Highest salary available in the banking industry (as at when I left) 3. Constant training, at least on topics related to your job. 4. You will probably be overworked, but this teaches you to survive. Anywhere else you go after Diamond will feel like a piece of cake. 5. You get to look cool with the dress code ;)

Cons

1. For some reason, most bosses in this bank are aggressive and overbearing. I wonder why. Although on the bright side, this will teach you to deal with difficult people. 2. You will not have a life anymore. All you will have now is work. Goodbye to who you used to be. 3. Promotions, recommendations, etc depend on your bosses' opinion of you, even though there's a dynamic, online appraisal system in place. So, if your boss doesn't like you much...maybe learn to lick boots or something. 4. Because you won't have much personal time, it will very likely be difficult to further your education. For your own sake, please find a way to go to school while working here. It will be tough, but please find a way because... 5. The 'Tsunami' system via which this bank sacks staff routinely, randomly (and again, at the discretion of your boss +probably your own lack of performance) will leave you without a job sooner or later unless you're extremely lucky or clever or powerful in some way, or all of the above. Don't let this happen to you after 5 years on the job and all you still have is your BSc degree. You will need to find another job. You will need certificates.

4.0
26 Jan 2015

Customer service salaries

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Rewarding salaries,profit sharing bonuses,highly customer-centric.

Cons

Weekend hours with little or no pay,only supervisors are held accountable for all issues, customers are never informed of system down time.

Viewing 1 - 3 of 224 Reviews

Glassdoor has 254 Diamond Bank reviews submitted anonymously by Diamond Bank employees. Read employee reviews and ratings on Glassdoor to decide if Diamond Bank is right for you.