26 Oct 2020
Digital River Reviews
2.8
30% would recommend to a friend
Vic Pacor
21% approve of CEO
16% positive business outlook
Digital River has an employee rating of 2.8 out of 5 stars, based on 474 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Digital River employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).
Reviews by job title
474 reviews
3.0
17 Mar 2016
Recommend
CEO approval
Business outlook
Pros
2016 will now have a (small) bonus program for all salaried employees, payout is yearly. High end of salaries than most tech companies. (but you pay for it by working with outdated tools!) Flexible office hours, and WFH options - well, dependent on your manager Many position include a mobile phone you can use for personal time. Beer-Friday (yes, beer is served on Friday down in the cafe at 3:30) New "unlimited" Flexible Time Off. (replacement for PTO) Not tracked, but also not guaranteed. Massage Therapist & Chiropractor onsite.
Cons
Siris Capital firm bought DR last year and is making "operational" improvements (cost cutting!). The future is unknown in terms of when they would sell, or piece out the company. ELT made the statement that we aren't hitting our company goals (shaming us) - yet, the company goals are now 30-40% growth. That's not realistic. No merit increases this year for salary!!!! Constant shifting of priorities. Even when they say they aren't going to shift them "from here on out". Conference room audio is awful. New health insurance program puts all employees on a High Deductible, Low Premium plan - simply because the new Chief of HR said it worked better for his personal experience. Yearly Employee Engagement survey doesn't change management Off-shoring employees is in full swing! They are not replacing onshore attrition in IT or Engineering.
1.0
12 Jul 2017
Recommend
CEO approval
Business outlook
Pros
-- Free beer on Fridays -- Subsidized lunches at the HQ cafeteria -- Good jokes by co-workers which make you laugh from time to time
Cons
Where to start? First, the company's entire technology stack is outdated and product management is a joke. Somehow, Digital River's legacy technology is of use and value to companies through duct-taped code that supports e-commerce for businesses who are too naive to do it themselves. Second, leadership and specifically, Dave Dobson, is crass, rude and anything but what you would want in a leader. He stated that the unlimited PTO was simply a way for the company to save money so they don't have to payout unused vacation. How caring and honest! When the company was sold to Siris in 2014, he stated that it was a good day in his household (he pocketed millions in stock). How classy! Regardless of what DR writes in their response to this review, I'll give you the truth. Unlimited PTO is not because the company cares about you. The pay is below market value. The benefits are a complete joke and would cost a family of three several thousands of dollars in out of pocket deductible costs because the company cut back on healthcare for its employees. Their technology is outdated, and will be replaced by machine-learning in the not-so distant future. Their leadership is nearly 100% male, old white guys who have no interested in the longevity of this company and only their short term wealth/payout. Don't work here. Ever.
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