Docusign Reviews

3.6

60% would recommend to a friend

(3,623 total reviews)
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Allan Thygesen

59% approve of CEO

48% positive business outlook

Docusign has an employee rating of 3.6 out of 5 stars, based on 3,623 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Docusign employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

4K reviews
3.0
17 Jan 2025

Great until it wasn't

Recommend
CEO approval
Business outlook

Pros

- Exposure to many markets in the Asia region - Great colleagues at the IC level (both in & outside the sales org) - Was fantastic before the CEO change + subsequent cascading of new 'culture',

Cons

Was evident from the rapid growth during COVID that the headwinds wouldn't last forever. Sales team went from high morale, high performing teams, to being put on PIPs constantly within 12 months. The issue clearly wasn't the same people who were doing so well (not just because of COVID). New global + regional management became spreadsheet hawks, politics became rife. Clear brown-nosing, career sabotage & throwing under the bus by sycophants. Cancelled Presidents Club trip despite other companies already starting to do them again (around the same time stock price tanked). I could go on and on, but it's all in the past now.

1.0
25 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Nothing in recent years. Product is still good but that could change rapidly with competitors raising their bar

Cons

Management could understand business landscape better in the region. Poor understanding of issues in the market and how competitors are developing themselves for a similar solution. Resorting to practices to make it harder for reps to achieve targets and payouts while not being able to address concerns on the ground.

Viewing 1 - 3 of 3,623 Reviews

Glassdoor has 4,161 Docusign reviews submitted anonymously by Docusign employees. Read employee reviews and ratings on Glassdoor to decide if Docusign is right for you.