Doyle Collection Reviews

Thank you for your feedback. We are sorry to hear that your experience with the Doyle Collection has not been a positive one. As an employer of choice, this is painful to hear and will always do what we can to ensure our team leave with a positive memory of their time with us. Middle management is key to our success and we are aware that this hasn't always been our main focus. This is changing and we are implementing new methods of recognition as well as launching new training programmes in 2019. Within any business, there is always room for improvement, particularly with communication as it can be tough to find that balance between too much communication and too little. We would welcome any feedback or specific suggestions for improvement. The only way we can improve is by hearing feedback about where we can improve, so feel free to contact your former HR Director, Hotel Manager or GM directly, as we would be happy to address these concerns personally. The Doyle Collection

Thank you for your feedback! Our hotels are beautiful and as an independent hotel company, you certainly get the advantage of being able to see different roles and functions . We are pleased that you have benefited from this! We think there is always room for improvement, particularly with organisation and would welcome any feedback or specific suggestions for improvement. I am sorry to hear you feel we haven't welcomed new ideas very well, but please try us again, we are striving to improve in this area. Thank you also for your advice. You may be interested to know we are now delivering a new training session which incorporates 'unconscious bias', as it is certainly something that affects a lot of people, typically without them realising it. If you are as interested in this area as us, check out this new journal article on the topic; https://www.thelancet.com/journals/lancet/article/PIIS0140-6736(18)32267-0/fulltext Thank you for your feedback. The Doyle Collection