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      Drake Software

      Engaged employer

      Drake Software Reviews

      2.8

      40% would recommend to a friend

      (200 total reviews)

      Dermot Halpin

      42% approve of CEO

      45% positive business outlook

      Ratings by category

      3.1

      Work/Life balance

      2.9

      Diversity and inclusion

      2.9

      Compensation and benefits

      2.7

      Culture and values

      2.7

      Senior management

      2.7

      Career opportunities

      Drake Software has an employee rating of 2.8 out of 5 stars, based on 200 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Drake Software employee rating is 27% below average for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      200 reviews
      4.0
      20 Feb 2026

      Pay Rate

      Customer service representative (csr) ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Rewarding to help clients succeed

      Cons

      Micromanaging environment and little room for error

      avatar
      Drake Software Response
      3mo
      Thank you for sharing your feedback. We’re glad to hear you find the work rewarding in helping clients succeed, and we appreciate you taking the time to share your perspective.
      1.0
      2 Feb 2026

      Job was good until Cinven took over

      Technical writer
      Recommend
      CEO approval
      Business outlook

      Pros

      Before Cinven, company atmosphere and attitude

      Cons

      Cinven brought raises, then destroyed everything else that was pleasant about working at Drake, including the product itself.

      avatar
      Drake Software Response
      4mo
      Thank you for sharing your feedback. We understand that change can affect people differently, and we appreciate you taking the time to share your perspective on your experience.
      1.0
      30 Jan 2026

      Not worth it

      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote. The company provided necessary equipment.

      Cons

      Equipment did not work well. There appear to be no women in management. The biggest thing, and I cannot stress this enough, was the EXTREMELY poor communication. I actually dug around to make sure there wasn't some other application or Teams group I hadn't gotten access to for internal communications, because I felt so uninformed and unprepared for the position based on how little information was available. I understand that most companies' biggest issue is lack of communication, but these folks really seem to take pride in it.

      avatar
      Drake Software Response
      4mo
      Thank you for sharing your experience. We value the opportunity to hear different perspectives.
      Viewing 1 - 3 of 200 Reviews
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      ReviewsDrake Software reviews

      Glassdoor has 209 Drake Software reviews submitted anonymously by Drake Software employees. Read employee reviews and ratings on Glassdoor to decide if Drake Software is right for you.