40% would recommend to a friend
Dermot Halpin
42% approve of CEO
45% positive business outlook
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Users say... "good benefits for full time employees." "Good people to work with." "Laid back environment and great coworkers" "good work environment" "Training is good."
Users say... "Management across all fronts is poor at best." "> CSRs are treated as needing constant improvement and training while the actual trainers in conjunction with lower and upper management put on a dog and pony show, kick back, training underpaid CSRs to confront issues they refuse to come to terms with or in some cases are just fully apathetic to with repetitive busy work and online courses that the management and trainers do not have to take." "Low salary but OK for this area of country." "The biggest thing, and I cannot stress this enough, was the EXTREMELY poor communication." "Rampant nepotism."