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ECI Software Solutions

Engaged employer

ECI Software Solutions Dallas reviews

2.6

40% would recommend to a friend

(16 total reviews)
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Trevor Gruenewald

47% approve of CEO

13% positive business outlook

Employees in Dallas TX have given ECI Software Solutions a rating of 2.6 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most employees have an average working experience in Dallas TX. The ECI Software Solutions employee rating in Dallas TX is 32% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

16 reviews
3.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

Work remotely, potential to move around within company

Cons

Lots of corporate time wasting, where nothing seems to function efficiently because there’s too many higher-ups hired to “oversee” or manage nothing. Seemed like they were so committed to selling the mission and vision to employees that they took no time to focus on improving the products to actually have long term value.

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ECI Software Solutions Response
2d
Thank you for taking the time to provide us with feedback. We are pleased to hear that you appreciated working remotely during your time at ECI. However, we regret that your experiences with us did not meet your expectations, particularly regarding the efficiency of our internal management structures and the alignment between our product development and customer feedback. We are dedicated to improving and as such, we will explore our options for advancement moving forward. We wish we had the opportunity to resolve these concerns while you were employed, however, we appreciate your feedback now. We wish you the best.
3.0
13 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Great people Good culture Great training overall

Cons

Lowered commission recently and management changes happening

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ECI Software Solutions Response
3mo
Thank you for taking the time to share your thoughts on your experience. We are pleased to hear that you appreciate the team, culture, and training opportunities at ECI. However, we regret that you have encountered challenges with recent commission changes and management transitions. We are dedicated to always improving and as such, we will explore our options for advancement moving forward. Again, we appreciate your review and thank you for bringing this to our attention. If you would like to discuss your concerns further, we encourage you to contact your HR representative.
2.0
29 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Generally nice people and great to work with Benefits are good

Cons

Constant change in leadership so people come and go which isn't great for morale and frustrating. There are usually layoffs every year it seems

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ECI Software Solutions Response
7mo
Thank you for taking the time to share your thoughts on your experience. We are pleased to hear that you appreciate your colleagues and the benefits at ECI. However, we regret that you have encountered challenges with leadership changes and the impact on morale, as well as concerns regarding layoffs. We are dedicated to always improving and as such, we will explore our options for advancement moving forward. Again, we appreciate your review and thank you for bringing this to our attention. If you would like to discuss your concerns further, we encourage you to contact your HR representative.
Viewing 1 - 3 of 16 Reviews

Glassdoor has 432 ECI Software Solutions reviews submitted anonymously by ECI Software Solutions employees. Read employee reviews and ratings on Glassdoor to decide if ECI Software Solutions is right for you.