Question 1

Is EPERFORMAX CONTACT CENTERS a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at EPERFORMAX CONTACT CENTERS have rated their employer with 3.4 out of 5 stars in 237 Glassdoor reviews. This is a lower than average score with the overall rating of EPERFORMAX CONTACT CENTERS employees being 3.6 out of 5 stars. Search open Customer Service (CSR) jobs at EPERFORMAX CONTACT CENTERS now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at EPERFORMAX CONTACT CENTERS.

Question 2

Does EPERFORMAX CONTACT CENTERS pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at EPERFORMAX CONTACT CENTERS with 3.4 out of 5 stars based on 237 anonymously submitted employee reviews. This is 6.1% better than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries and benefits at EPERFORMAX CONTACT CENTERS.

Question 3

How happy are Customer Service (CSR) professionals working at EPERFORMAX CONTACT CENTERS?

Accepted Answer

73% of Customer Service (CSR) employees at EPERFORMAX CONTACT CENTERS would recommend their employer to a friend. This rating has increased by 15% in the past 12 months. Customer Service (CSR) professionals have also rated EPERFORMAX CONTACT CENTERS with a 3.1 rating for work-life-balance, 3.9 rating for diversity and inclusion, 3.9 rating for culture and values and 3.8 rating for career opportunities.

Question 4

What are the top reviewed jobs at EPERFORMAX CONTACT CENTERS?

Accepted Answer

Customer Service Representative (157), Customer Service Representative (CSR) (82), Customer Service (CSR) (11), Team Leader (10), Call Center Agent (9), Call Center Representative (8), Performance Development Coach (8), Trainer (8), Customer Service Agent (7), Spanish Bilingual Customer Service Representative (5), Coach (4), Recruitment Promoter (4), Account Specialist (3), Agent (3), Chat Support (3)

Question 5

What are the pros of working at EPERFORMAX CONTACT CENTERS according to real employee reviews?

Accepted Answer

"Nice training and good for starters" ((in 70 reviews)); "The company has great plans but not so great people." ((in 23 reviews)); "Good benefits and they compensate quite fairly" ((in 21 reviews)); "Good Management and highly recommended" ((in 18 reviews)); "Great bonus schemes and strict attendance policies" ((in 16 reviews))

Question 6

What are the cons of working at EPERFORMAX CONTACT CENTERS according to real employee reviews?

Accepted Answer

"salary is low" ((in 39 reviews)); "Salary is low, extended working hours but not being paid sometimes" ((in 20 reviews)); "long hours and im just sad" ((in 13 reviews)); "Pay is low." ((in 11 reviews)); "Some managers are toxic and unhelpful." ((in 5 reviews))

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