3.0
12 Dec 2019
Great Career Potential, Lack of Accountability from Management.
Former employee, more than 1 year
Anderson, IN
Recommend
CEO approval
Business outlook
Pros
-Great pay if you're willing to work and improve. -Flexible with hours when needed -Large Customer Base -Good people to work with
Cons
-Lack of structure often leads to unsatisfactory Customer Service -Management lacks accountability and has difficulties addressing underlying issues leading to poor customer experience. -Inability to ensure Customer Sstisfaction on consistent basis due to over-scheduling, lack of communication. -No set expectations for scheduling, follow-ups, or plan to avoid over-scheduling often leans to upset customers. -Very long hours make staying after hours rough on yourself and family