Elevate Credit Reviews

3.6

58% would recommend to a friend

(232 total reviews)
avatar

Jason Harvison

80% approve of CEO

53% positive business outlook

Elevate Credit has an employee rating of 3.6 out of 5 stars, based on 232 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Elevate Credit employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

232 reviews
3.0
17 May 2021

Neh

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Paycheck was on time always

Cons

Paycheck was not enough as always

1.0
4 Dec 2018

Don’t walk, run

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Coffee Subsidized lunchs PTO 401K Work life balance

Cons

Backstabbing culture - people steal work and presents as their own Favoritism towards males - specifically Caucasian across all teams Promotion based on popularity NOT merit CEO thinks diversity is having white women in leadership positions...SMH. Very clickish People don’t lead, they delegate Profit is #1, not the people Blame culture Executives lack bandwidth - look at stock $ Very corrupt work environment - don’t tell the truth and maybe they won’t find out... Bad leaders develop bad managers that are unfit. Dated mentality of leadership and success

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Elevate Credit Response
7y
Thank you for taking the time to provide feedback as it will continue to help us improve our constantly evolving environment. We take these types of comments very seriously as demonstrated by our Town Hall meetings, Great Places to work and employee surveys. And of course we very much hope you’ll share your concerns with your direct manager or the HR team – we simply can’t get better if we don’t have good examples where we can improve…we want transparency, plus this is an opportunity for us (and your manager) to learn and grow. Elevate is committed to our people, and we want to ensure that we foster an environment of transparency, learning and upward mobility. We make every attempt to promote integrity in everything we do, by putting our employees and customers first. We are confident in our future and know that a strong foundation is needed to achieve sustainable profitability as a business. Sometimes, we have to take a step backwards to move forward. Do we always get it right? No, but as we grow as an organization, we take those learnings and apply that to how we communicate, do the right thing and win together. Since you are a current employee, I encourage you to bring these concerns to your direct manager or the HR team. And I do hope your outlook and experience at Elevate improve – it can’t be fun feeling the way you do.
1.0
8 May 2019
Recommend
CEO approval
Business outlook

Pros

Since this section will be bare, this is in response to the belittling of the other negative reviews: Glassdoor exists as a venue for former or current employees to provide unfiltered feedback about their real experiences. Painful as negative reviews may be, they provide an opportunity for company management to see real underlying issues at their company. The "Sour Grapes" review encapsulates the issues at Elevate. This person tries to belittle and dissuade others from believing the negative reviews. This should serve very telling to anyone considering employment here. Further, I personally was not fired. Only two in data science were fired and they were both managers. The multitude of data scientists (more than 50% of department in a year) that left were very talented and very successful and many of us would move up in the company if we stayed. We all chose to leave to better companies because 1) Elevate's values are a lie, 2) fixes to the bad leaders and employees were either too late or too little, which led to a toxic environment and 3) management favors bad ideas from favored employees. Lastly, we work in data science....we have options. If other employees were given options, they would also leave. So, now onto the good: - Above average pay - Decent tech stack (R)

Cons

So many, but I'll attempt to boil it down to the worst ones: - Ethics - the core values are a joke. They did "think big" and push to "raise the bar." But to a fault. Goals were unrealistic leading to stressful situations, frequent firings, and unnecessary undermining of co-workers. But "do the right thing"? This company loans money at 300% to people for 5 years and many of the people who take the loans default. I would quote the appalling default rate, but it could be interpreted as a review violation. Just bust out a quick spreadsheet in excel and observe what it is like to be on the receiving end of one of those loans. They shouldn't even have "do the right thing" as a core value...it's not who they will ever be, nor does their product set out to be that way. Given your default rate, most of your customers are not "Good today, better tomorrow" after taking a loan with the high apr offered. And "win together" - co-workers were constantly undermining one another. I've never seen this at such a level and it was sad. Even after reporting these incidents to management and HR, the company promoted the offenders. - Management - the poorest I've ever seen. Micro-management, favoritism, lack of ability, lack of ethics....you name it, most managers were horrifically bad at many of these items. I couldn't tell if it all stems from the top, but the managers are pressured to hit unrealistic targets. They are given a lot of financial resources though. - Expectations - I personally think a lot of the negative experiences are from expectations. The company pitches itself as this saint in a sea of predatory lenders. They tell you they have these amazing values that guide their decisions. And when I was hired, management led me to believe they were a stable department and I would learn the business. It was nothing at all like any of that.

Viewing 1 - 3 of 232 Reviews

Glassdoor has 255 Elevate Credit reviews submitted anonymously by Elevate Credit employees. Read employee reviews and ratings on Glassdoor to decide if Elevate Credit is right for you.