Not sweet at all. - Account Coordinator 1Milk2Sugars Employee Review

1.0
18 Dec 2018
Recommend
CEO approval
Business outlook

Pros

The office was trendy and you get to work with some great clients.

Cons

Long work hours is just the tip of the iceberg. On top of extreme hours, outside those hours, I was bombarded with texts, emails and calls to complete tasks on my own time. Overtime was not acknowledged, let alone paid. The favouritism in the office was obvious and present. The office had a very sink or swim aura to it, no training was provided to any new employees. The management wasn't great. Elevated results would be promised to each client, although the team was never numerous enough to deliver, there are only so many hours in a day. Management would never take the blame for this, just punished the team and made excuses to the client. Burnouts were mandatory. Management uses scare tactics into keeping employees quiet about expressing how they feel about the company.

Explore other reviews about 1Milk2Sugars

5.0
8 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Great people and support system

Cons

Typical PR agency environment, stressful at times and clients can be difficult

avatar
1Milk2Sugars Response
5mo
Thank you for sharing your experience! We’re glad to hear you enjoyed your time with the team and felt supported. PR agency work can definitely be fast-paced and challenging at times, and we appreciate you recognizing that while also highlighting the positive aspects of your experience. Wishing you continued success in your next steps!
1.0
22 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Founder has valuable business insights and is inspiring to learn from Strong, hardworking junior team members who are collaborative and supportive Exposure to high-profile client accounts and influencer marketing campaigns Team camaraderie among peers at the same level

Cons

Senior leadership placed in roles without fundamental industry knowledge (didn't know basic metrics like EMV or ROI calculation) Management failed to support team during critical deliverables while junior staff worked past hours consistently No recognition of team effort (worked well past end-of-day regularly, no summer Fridays taken) Management made decisions without consulting team members who worked directly with employees Contradictory direction and being overstepped when trying to streamline processes Junior employees set up to compensate for senior-level gaps in knowledge

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