Pros
Work from home opportunity Able to speak to some wonderful people
Cons
Company classifies you as an Independent Contractor for tax purposes but runs business based on having employees! This is against the law. You cannot have supervisors directly supervising workers, scheduling breaks and lunches and giving direction that would deem us as employees! Your company also stated that we get paid for down time, however, if you are waiting on a call for longer than 7 minutes your asked to take a 15 minute break so essentially you are taking 8 minutes per extra from in addition to the 7 minutes that should be considered down time. Excessive breaks to avoid paying contractors is blatant fraud. Checks are consistently incorrect which shows poor management. Supervisors are extremely rude when addressing contractors or should I say misclassified employees.