Bad ethics - Customer Service Representative 3D Systems Employee Review

3.0
23 Mar 2025
Recommend
CEO approval
Business outlook

Pros

Benefit package Salary Hybrid days

Cons

Micromanaging Audit paranoid Constant checking Moving the goal posts No recognition

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3D Systems Response
1y
Thank you for your review and thank you for your 4 years at 3D! We couldn’t agree more that our comprehensive health and wellness packages, what we pay our employees, and our hybrid work schedules are just some of the many “perks” we offer! We also appreciate you sharing some of your concerns with us and hope you brought these up with your manager or our People & Culture team while employed. As you know, we have an open-door policy and encourage our employees to bring up any concerns. We don’t encourage our managers to micromanage. However, we do encourage them to be actively involved in the business and to be engaged with their teams. We have a desire for high standards and attention to detail, which can contribute to a more polished and successful outcome. Our focus on audits and checking ensures we are staying on track and catching potential issues early. Our customers expect a high-quality product and that’s our goal too! At 3D we are and need to be flexible as we have evolving expectations and adaptability in response to changing demands. By being flexible and adaptable, we know this can lead to more dynamic and resilient processes as we continue to be the best. We take pride in recognizing our employees with our various programs we offer. Do we get it right every time? No, but we certainly try to recognize our employees when the moment comes. Every experience offers a learning opportunity, and these aspects can push us toward continuous improvement. Again, thank you for your comment and feel free to reach out to your People and Culture team if we can be of further assistance. We wish you the best in your career endeavors.

Explore other reviews about 3D Systems

5.0
7 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great community, engaging and wide ranging work, access to any work you might be interested in, good pay and opportunities, management is very easy to get along with and leads by example.

Cons

Work is somewhat repetitive and focused on materials development mostly. Also was there during a lay off wave.

3.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Some good people to work with

Cons

Company is not making money and doing tons of layoffs

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