Field Consultant Role - Run Away - Field Consultant 7-Eleven Employee Review

1.0
2 Sept 2018
Recommend
CEO approval
Business outlook

Pros

1. I’m struggling to think of one. Oh you don’t have to pay for fuel, insurance, and tolls with the company car...even though I have to pay for the car. 2. Get a paycheck

Cons

1. Senior leadership has very unrealistic expectations on what needs to be done day to day. 2. Never says it but wants Field Consultants to treat franchise owners as employees. 3. Financial system is extremely old and they have 100’s of reports that make it extremely confusing and they all show different numbers....I feel this is set up to confuse the franchises 4. You get a company car but you pay for the lease. 5. Medical Benefits are awful 6. Pay increases are a joke and bonus structure is unrealistic. 7. You have meetings several times a month that is a complete waste of time and senior leadership speaks to you like you are an idiot. 8. When the corporate office messes up it’s left to the field consultant to take care of it, but no accountability with the corporate office employees. 9. We are asked to challenge the status quo, but when you do you are met with resistance and are told you are being negative. 10. Retaliation is real with 7-11....HR department is pretty much nonexistent. 11. Training of field consultants takes roughly a year, but to train a franchisee is 6 weeks....the lack of training of franchises is borderline negligible.....usually when you get a new Franchisee they understand very little, and it is up to you to fill the gaps....which are A LOT of gaps.

Explore other reviews about 7-Eleven

5.0
9 May 2026
Recommend
CEO approval
Business outlook

Pros

good work value and environment friendly

Cons

The manager would call my phone at 3 am to tell me to unload a truck full of drinks alone, constantly, even though it was never mentioned or docked as pay.

4.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Absolutely loved all the customer interactions I had when working there and loved how it taught me how to work with all types of customers.

Cons

Management was usually always weird with the rules. Would say not to do something and when a customer would complain, management would telll me to do it. And also scheduling days off was rough. I would give them weeks/months in advance and they would still try to schedule me. As well as trying to say "if someone robbed the store, the money would be taken out of the paycheck by whom ever was working the shift"

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