Don't waste your time if you can! - Roadside Assistance AAA Club Alliance Employee Review

1.0
21 Sept 2024
Recommend
CEO approval
Business outlook

Pros

You get to work from home and they provide the equipment.

Cons

One of the worst positions ever! They do not care about the agents on the phone. The members or non members call in and are very rude and abusive and the service takes long and they take it out on the agents. The pay is not even enough for it to be worth it. They make everything about sales which they don't mention when you apply and you never get to take off even if you have time. Requests get ignored with no explanation.

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AAA Club Alliance Response
1y
We appreciate you taking the time to write a review about your experience with AAA Club Alliance. As an organization, we are committed to providing a positive work environment for our Associates. Since you are a current Associate, we encourage you to reach out to your Manager or myHR to share your concerns.

Explore other reviews about AAA Club Alliance

5.0
9 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Good place to work. Lots of people who care about the company

Cons

None to speak of. The

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AAA Club Alliance Response
8mo
Thank you for sharing your experience. We’re glad to hear that you are surrounded by Associates who care about AAA Club Alliance and the work we do to support our members!
3.0
6 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Cafe in building with nice view and seating.

Cons

Offers by retail management to train and help you grow weight unfulfilled. Colleague too competitive and would take highest paying leads leaving me with the grunt work. Also not properly addressed by management. Micromanaged like children. Commission and "bonus" structure very unattainable and unrealistic.

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