Members First, Employees Never - Anonymous employee AAA Club Alliance Employee Review

2.0
19 Jun 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great coworkers Good community volunteer opportunities OK benefits Good work/life balance depending on manager and role

Cons

This company’s culture is what the world told you corporate work would be like: performative, male-dominated and boring. -Frequent large layoffs, often silently -High turnover -Lots of office politics -VERY siloed -VERY slow speed to market, expect to work on the same project for a long time -Required to work in office just to sit on virtual calls all day -No formal maternity leave benefit -Limited upward mobility opportunities Out of touch & Poor leadership: You will only hear from the CEO and execs on PR written emails and scripted quarterly town hall livestreams. Questions are submitted and handpicked, it comes off as out of touch and full of buzzwords. Even the company intranet focuses more on the member than the employee. Buzzwords without action: Leadership talks a lot about innovation and AI but technology isn’t set up with the basics. Reporting is a mess and development teams are inexperienced and unpolished. Pay doesn’t match the market: Salaries are on the low side, and working in Wilmington means extra taxes and parking costs, while upper management parks for free.

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AAA Club Alliance Response
11mo
While we’re disappointed to hear about your experience, we appreciate your feedback. We work to provide our Associates the support they need through our robust benefit program while also keeping Associates informed through our internal newsletter and internet site. We will share your feedback with our Leadership team.

Explore other reviews about AAA Club Alliance

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The overlall Greta fit for employment

Cons

It takes a lot of work to get. Unit tge company

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AAA Club Alliance Response
2mo
Thank you for taking the time to share your feedback. It appears the location you selected is for California. Our organization does not operate in that region. AAA is made up of multiple independently operated regional clubs. To ensure your review reaches the correct AAA Club, please visit AAA.com and enter your ZIP code to identify your local club. This will help you find the appropriate Glassdoor or Indeed page for your experience.
3.0
6 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Cafe in building with nice view and seating.

Cons

Offers by retail management to train and help you grow weight unfulfilled. Colleague too competitive and would take highest paying leads leaving me with the grunt work. Also not properly addressed by management. Micromanaged like children. Commission and "bonus" structure very unattainable and unrealistic.

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