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      AAA Northeast

      Engaged employer

      AAA Northeast reviews

      AAA New England - Customer Service Associate AAA Northeast Employee Review

      3.0
      9 Apr 2024
      Customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      A lot of health benefits

      Cons

      Only care about call time. Not at all concerned with employees mental well being at job. Encourages employees to lie to members for satisfaction. Does not have empathy for employees. Pay is not competitive.work force is annoying. Always has issues with work software but takes no company responsibility.

      avatar
      AAA Northeast Response
      2y
      Thank you for your feedback. We are sorry to hear about your concerns regarding call time and employee well-being. We take all feedback seriously and are continuously working to improve our processes and support for our employees. If you have additional questions or concerns, please reach out to humanresources@aaanortheast.com.

      Explore other reviews about AAA Northeast

      5.0
      30 Jun 2026
      Inside sales
      Recommend
      CEO approval
      Business outlook

      Pros

      Great work culture and awesome benefits! Best employee focused organization!! Authentic and humble CEO!!!

      Cons

      None that comes to mind.

      5.0
      23 Jun 2026
      Branch manager
      Recommend
      CEO approval
      Business outlook

      Pros

      After working 25 years in retail it has been a breath of fresh air to work for a company that truly cares about its employees (at every level). -a true work life balance -amazing benifits (the cost of which have not gone up) -a company that encourages volunteer time (during the week, and pays you to do it)

      Cons

      -after 3 years I still don’t have ANY cons to working for AAA Northeast.

      avatar
      AAA Northeast Response
      6d
      Thank you for sharing such a positive experience and for your many years in the workforce. We’re proud to offer strong benefits, work-life balance, and opportunities to give back to the community, and it’s wonderful to see those efforts reflected in your experience. We appreciate all that you do and are grateful to have you on the team!
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