Horrible culture and bonus set by people who don’t work in or understand the US market - Customer Operations ABB Employee Review

2.0
7 Apr 2022
Recommend
CEO approval
Business outlook

Pros

Great products Some good people People care about the customers

Cons

Horrible culture- do as I say and don’t question the metrics Bonus Metrics set by people in other countries with no knowledge or inputs of local markets or leaders Invisible leaders No hr support Hr systems constantly broken 25% of leaders being diverse by 2025 - is a joke.

Explore other reviews about ABB

5.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good advancement opportunities to be found

Cons

Lots of documentation and hurdles to jump through

3.0
26 May 2026
Recommend
CEO approval
Business outlook

Pros

- Exposure to large-scale manufacturing systems and cross-functional projects - Can build strong manufacturing and quality engineering experience quickly - Competitive pay and solid benefits for the area

Cons

Work-life balance can be inconsistent depending on department and production demands * Advancement opportunities may feel limited without moving into management or relocating * Communication and management consistency can vary between shifts/departments * Production pressure and changing priorities can create stress in quality-related roles * Some roles may require overtime or schedule flexibility that can be difficult for employees with family responsibilities * Recognition for process improvements and extra responsibilities may not always match workload expectations * Culture can feel more production-focused than employee-focused at times

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