Worst Experience of My Life - Customer Service Representative AC Logistics Employee Review

1.0
26 Aug 2020
Recommend
CEO approval
Business outlook

Pros

-Good resume builder. Great subject matter for job interviews when you inevitably move on. -You actually do learn a lot about logistics and the industry. -IF you are lucky enough to be managing one of the easier accounts, and can get the job down to a science, and there are no external factors affecting the industry (worker strikes, carrier shortages, etc.) - and those are big IFs - it might not be so bad, just a bit monotonous. -Full health benefits. -The coworkers I on my team were pretty nice, but I doubt any of them are still there. -The office building is pretty nice.

Cons

First, let me say I am willing to bet my life that any and all positive reviews are written by the owner or her children, who make up the entirety of the management team, to save face. Every negative review I read was consistent with my experience. -The biggest downside is the harassment. You will be yelled at, cursed out, and verbally abused by management constantly. -Pay is bad. Some people have said decent pay, so maybe they just lowballed me, but my pay was terrible for the job I was doing. -There are no advancement opportunities, mainly due to nepotism. All 3 or 4 management positions are occupied by the owner and her children. -No training whatsoever. They sit you at a desk and expect you to just magically know how to do the job. -You will be doing the work of 3-4 people, most of which will be putting out fires that you didn't start. Because of this, work days are long, anywhere from 10-16 hours, with no overtime pay. -High turnover. I was told by current employees at the time that most people don't last a year. I'm not sure how true that is overall, but it was certainly true in my case.

Explore other reviews about AC Logistics

5.0
21 Mar 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I work everyday attendance closeness to supervisor

Cons

overtime pay no compensation for overtime

3.0
5 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Good pay with decent annual increases

Cons

No clear vision for the future

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