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      AVI-SPL

      Engaged employer

      AVI-SPL reviews

      Not Completely Terrible - Customer Service Representative/TSR AVI-SPL Employee Review

      2.0
      19 May 2021
      Customer service representative/tsr
      Recommend
      CEO approval
      Business outlook

      Pros

      Good training opportunities, late birthday cards a month after your birthday, fluffy new core values to replace vacant ones that did not impress investors. Lots of great coworkers that are highly skilled, and the camaraderie of your shared frustration of being ignored and over worked.

      Cons

      Terrible wage increases that do not even keep up with inflation, empty promises from leadership and upper management, poor implementation of internal technology, poor interdepartmental communication and processes to support clients.

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      AVI-SPL Response
      5y
      Thank you for your comments. Are you willing to have discussions around the issues you raise? The HR team is happy to review with you in more detail and assist where we can.

      Explore other reviews about AVI-SPL

      5.0
      12 Jun 2026
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility, best in the industry with lots of opportunities

      Cons

      Require more modern tools and a mature AI position

      5.0
      11 Jun 2026
      Onsite technician
      Recommend
      CEO approval
      Business outlook

      Pros

      Regionally dominant, opportunity for growth is there. Steady work, and management seems to let onsite techs do their best without micromanaging. The service team is top-notch if you ever need to lean on them.

      Cons

      Benefits. they need to address benefits to help retain top-end talent. PTO and vesting schedule is a little weak. LOTS of middle management in some areas. Health prems and 401k match are also not so great

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