Ok place to work - Insurance Claims AXA UK Employee Review

3.0
11 Apr 2026
Recommend
CEO approval
Business outlook

Pros

cheaper insurance and get to achieve a qualification in insurance. Free lunch Free car park

Cons

Micromanagement, HR don’t care about their employees but just the business needs. Team leaders don’t actually do enough work to reduce the amount of claim files, and expect unrealistic targets to be met whilst dealing with the customer calls.

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AXA UK Response
1mo
Hello, Thank you for sharing your experience with us. I’m glad to hear you were able to enjoy some of the benefits AXA provides, we’re dedicated to career mobility and work hard to ensure that all our colleagues have the resources to broaden skillsets. So, I’m pleased to hear this was reflected in your experience. We understand that a lot of our roles can be highly pressured, we believe in autonomous empowerment and want every colleague to feel trusted and valued without the feeling of being constantly checked or monitored, so we’re sorry this hasn’t been reflected in your experience. Could you please get in touch with haveyoursay.uk@axa-uk.co.uk so we can make AXA a better place to work. AXA People Team

Explore other reviews about AXA UK

5.0
4 Oct 2022
Recommend
CEO approval
Business outlook

Pros

Hybrid working Flexible but very talented and knowledgeable managers/management Going places Socially aware Great benefits and much much more!

Cons

Like any company growing and going through transition, change sometimes occurs without all the pieces being in place but I would add it’s not very often!

4.0
10 Mar 2024
Recommend
CEO approval
Business outlook

Pros

they are available when you communicate your needs to your manager.

Cons

need to commute to NYC.

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AXA UK Response
2y
Hello, Thanks for leaving us your feedback. That’s great to hear. Thank you for recognising the hard work your managers put in to create a positive working environment. We believe that the care our colleagues show for each other is one of the key aspects that sets AXA apart. Thanks again for your feedback. AXA People Team
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