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Thank you for sharing your feedback. While we’re glad to know that you find your Program Advisor supportive and appreciate our training opportunities, we understand that you have some concerns as well.
Our minimum caseload requirement is in place to ensure we can meet the behavioral health needs of participants seeking care. However, provider experience and work-life harmony are very important to us, and we are continually refining our roles to ensure that every Therapist can feel satisfied and successful in their work.
Likewise, we recognize that pay is an important part of the overall employee experience, and our compensation packages are reviewed annually or more frequently as indicated to ensure they're fair and in line with industry standards.
If you have additional feedback to share or wish to discuss your concerns further, you can reach me directly at sarah.gaffey@ableto.com.
Sincerely,
Sarah Gaffey, VP Clinical & Coaching Service Delivery