I finally found a career - Customer Service Representative AcceptanceNOW Employee Review

5.0
1 Jan 2019
Recommend
CEO approval
Business outlook

Pros

- I get to make a difference in people’s lives by helping them build their credit and get items they may not be able to ordinarily obtain. - Guaranteed 40hr work week (with 2 days off) - Lots of advancement opportunities (bonuses and raises) - Company policies and values I can really stand behind. (All companies have “mission statements” but AcceptanceNOW/RAC truly value their customers and employees) - Great Co-Workers and a professional environment

Cons

- Extremely slow network/system constantly crashing - Declining Customers who don’t qualify - Printer is like Bob Marley (Bc it’s always jamming)

Explore other reviews about AcceptanceNOW

5.0
20 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Great opportunity to grow with company

Cons

Long hours that you have to work

4.0
17 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Good pay and semi annual raises 2 days off with full time work (sales manager=48-52 hours weekly) Teaches you so many skills that you can carry to other jobs (marketing, collections, lease agreements, sales, financing, typing skills, customer service, organization through files and paperwork) Full benefits available including medical, dental, vision, 401k, life insurance, STD/LTD

Cons

Work weekends and all holidays They removed monthly bonuses from pay Company moved to a model of work using technology and laid off all store employees They removed the sales incentive/top performers incentive for yearly trip for sales manangers

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