Client Care/Warehouse Specialist - Client Care Representative Access Employee Review

1.0
22 Jun 2018
Recommend
CEO approval
Business outlook

Pros

Could work all the overtime you wanted

Cons

Sr. Management has a bad approach to explaining projects.

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Access Response
7y
Thank you for your review. I appreciate you taking the time to post it. I wish we had done a better job explaining projects to you and your team, which seems like a pretty easy thing to do well. Especially since we work so hard to communicate frequently, transparently and comprehensively, I am disappointed you didn’t find our approach acceptable. I appreciate your advice to show respect to everyone on the team. That is very much a part of our culture and, in fact, Respect is our first core value in our core values, R.E.A.C.H. And, I agree, it is our team members in the field that see our clients face-to-face that really represent the company and I respect and appreciate each and every team member at Access. I am sorry if you didn't feel that while you were here at Access. Thanks, again, for your review and if you want to share anymore about your experience, I would love to get more information, which you can email to me at ralston@accesscorp.com. Best, Rob

Explore other reviews about Access

5.0
21 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Trusted by coworkers to get teamwork done. No micromanaging, Pays is appropriate.

Cons

None I can think of.

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Access Response
2mo
Thank you for sharing your experience with Access. We’re glad to hear that you feel trusted, supported, and empowered through teamwork, and that our approach to autonomy and fair compensation has been positive for you. We appreciate your continued contributions and are grateful to have you as part of our team.
1.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Teammates work together and most management at VP level and below care for their teams.

Cons

Lack of communication and accountability at executive leadership level, benefits are expensive, doesn't promote from within, do not pay commissions on time and sometimes not at all. OTE is unachievable

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